Crisis Development Model
The first level of the crisis development model
What is Anxiety?
Offering choices and consequences, simple and clear, reasonable, and enforceable are keys to this.
What is Limit setting?
What is Proxemic?
Factors that influence behavior.
What are Precipitating Factors?
The second level of the crisis development model
What is Defensive?
Information seeking is a type of this.
What is questioning?
Body Language is the definition of this term
What is Kinesics?
Ability to manage our own behavior and attitude.
What is Rational Detachment?
The third level of the crisis development model.
What is Risk Behavior?
Verbal and emotional outburst is the definition of this stage of the verbal escalation continuum.
What is Release?
Communication through touch is the definition of this term.
What is Haptics?
Behavior influence behavior is the definition of this.
What is Integrated Experience?
The fourth level of the crisis development model.
What is Tension Reduction?
nonjudgmental, undivided attention, listen carefully, allow silence for reflection, and restate and paraphrase are the process for this.
What is Empathic Listening?
Communicates respect, non-threatening, and maintains safety is the reasons for using this.
What is the supportive stance?
unproductive and productive response are part of this.
What is staff fear and anxiety?
The staff response to the second level of the crisis development model.
What is Directive?
The vocal part of speech excluding the words is the definition of this.
What is Paraverbals?
1.5-3 feet or an arms length is typical for this.
What is Personal Space?
Care, welfare, safety, and security are this.
What is the core values of CPI?