Crisis Development Model 1
Behavior Levels
1. Anxiety- A change in behavior
What does this look like? Name 3 examples.
Pacing, withdrawal, more talkative, suddenly quiet, etc.
Staff Attitudes/Approaches
2. Directive- Decelerating an escalating behavior
What does this look like? Name 3 examples.
limit setting, using short phrases, etc.
Personal space
A. Proxemics
B. Kinesics
C. Haptics
A. Proxemics
What can you do during the Questioning phase?
down play challenge, set limits
In limit setting, why is it important to be
simple/clear?
Auditory processing becomes poor, so simple language is necessary
Behavior Levels
2. Defensive- Beginning to lose rationality
What does this look like? Name 3 examples.
yelling, refusal, arguing, slamming things on desk
Staff Attitudes/Approaches
3. Physical Intervention-Disengagement and/or holding skills to manage risk behavior
What does this look like? Name 3 examples.
Disengagement and holding skills
Communicating through touch
A. Proxemics
B. Kinesics
C. Haptics
C. Haptics
What can you do during the Refusal phase?
set limits
In limit setting, why is it important to be
reasonable?
too many demands can cause further escalation
Behavior Levels
3. Risk Behavior- behavior that may present a risk to self and others
What does this look like? Name 3 examples.
hitting, kicking, self-injury
Staff Attitudes/Approaches
4. Therapeutic Rapport- Re-establish communication
What does this look like? Name 3 examples.
lower, medium, and high risk disengagement and/or holding skills
Body Language
A. Proxemics
B. Kinesics
C. Haptics
B. Kinesics
What can you do during the Release phase?
Remove the audience, allow venting
In limit setting, why is it important to say something
enforceable?
it takes away your credibility
Behavior Levels
4. Tension Reduction-Decrease in physical
What does this look like? Name 3 examples.
crying, apologetic, etc
What is the integrated experience mean?
behavior influences behavior
What is Paraverbal communication?
The vocal part of speech, excluding the actual words one uses
What can you do during the Intimidation phase?
Seek assistance, potential threat assessment
Give an example of a When/Then statement
When you finish your worksheet, then you can go on the ipad.
Staff Attitudes/Approaches
1. Supportive-An empathic, nonjudgemental approach
What does this look like? Name 3 examples.
listen, give space, etc.
Why is it important to know your students?
So you can detect when the behavior starts to change
List the following in order of most important to least important when in a crisis.
Paraverbal, Verbal, Nonverbal
Nonverbal, Paraverbal, Verbal
What can you do during the tension reduction phase?
listen to student, brainstorm solutions
Give an example of a If/Then statement
If you finish the worksheet, then you can go on the ipad.
If you do not finish the worksheet, then you will not use the ipad