Behavior & Risk
The tool used to help determine the level of risk by giving clear descriptions of likelihood and severity levels?
What is the Decision Making Matrix
What is factors that influence behavior.
Gestures, facial expressions, and eye contact
What is Non-Verbal Communication
What is Proportionate
What color is the CPI certification card?
What is Blue
Describe a person-centered and trauma informed approach
What is a response that recognizes each person's unique experiences, values, rights and dignity.
Appropriate staff approach when person in distress has reached Tension Reduction
What is Therapeutic Rapport
Listening genuinely to understand the person and not listening to only determine your response
What is Listening With Empathy
Guiding Philosophy of CPI
What is Care, Welfare, Safety, and Security
When does being certified for CPI expire?
What is one year
Environment non-restrictive intervention
What is an intervention that alters the environment such as removing people or items from environment to create safety.
Offering a person clear choices and clarifying boundaries of acceptable behaviors
What is Limit Setting
Two types of questions on the Verbal Escalation Continuum
What is Challenging and Information-Seeking Questions
What is SUP or Support in the resent, Understand the past and Plan for the future.
Demonstrate a Supportive Stance
Correctly Demonstrate Position, Proximity and Posture for a Supportive Stance