Crisis Development Model
Decision Making Matrix
Verbal Escalation
Disengagement Skills
Holding Skills
100

True or False...... the Crisis Development Model tells us WHAT to do in a crisis?

What is.... True

100

RISK behavior at the highest level is considered to be a danger to?

What is.... Self and/or others

100

Give an example of an effective Verbal intervention strategy?

What is.... remain calm, reflective questioning, body language, keep it simple, utilize silence, etc.

100

What are the 3P's?

What is... Position, Posture, and Proximity

100

The Bio-mechanical benefit for holding skills are?

What is.... Outside/inside and limit the range of motion

200

During the Defensive level of behavior, what does the "kite" represent?

What is...... the Verbal Escalation Continuum.

200

Risk behavior can be categorized as?

What is.... LOW, MEDIUM, and HIGH

200

What phase during the Verbal Escalation Continuum is the MOST important?

What is..... Tension Reduction/ Therapeutic Rapport

200

Bio-mechanical (your movement) benefits to disengaging with a student are?

What is..... Hold and Stabilize, Push/Pull, and Lever

200

When utilizing holding skills, we need to be able to mange the individual's?

What is.... Manage their arms, Manage their incline, and Manage their mobility.

300

Why is it important to use a supportive stance?

What is.....it is non judge mental, communicates respect, and maintains safety

300

A TEAM approach during the decision making process is important because it promotes?

What is.... Safety, Professionalism, and Litigation

300

When Setting Limits it is important to make them?

What is... Simple and Clear, Reasonable and Proportionate, and Enforceable

300

What are the core values the CPI considers during a crisis?

What is..... Care, Welfare, Safety and Security for all involved.

300

True or False..... There are Low, Medium, and High level holding skills?

What is.... True

400

What are the four corresponding Behavior Levels?

What is ......Anxiety, Defensive, Risk Behavior, and Tension Reduction

400

During a crisis, how many people should be giving directions/talking to the individual?

What is..... one

400

True or False..... During the verbal escalation cycle you have the option to use a physical intervention if necessary?

What is..... False - There is NO hands on during the Verbal Escalation Cycle... It is Verbal only

400

The RESPONSE continuum is HOW we are going to do the Crisis Development Model Strategies... Give an example of how you would positively intervene during an escalation to convey information to the individual in crisis?

What is.... model behavior you want to see, offer choices, use your proximity, give space, point/gesture, use visuals, your body language, etc. 

400

Holding Skills are considered Emergency Interventions..... They are ONLY to be used as a? and need to be?

What is... Last resort and Least restrictive

500

What are the four corresponding staff responses?

What is.....Supportive, Directive, Physical Intervention, Therapeutic Rapport

500

True or False...... the Decision Making Matrix should drive our decisions to go HANDS ON a student when/if necessary?

What is...... True

500

What are the corresponding types of verbal behavior?

What is..... Questioning, Refusal, Release, Intimidation, Tension Reduction

500

What is the acronym for S.E.A.T?

What is...... Safe, Effective, Acceptable, and Transferable

500

The COPING model is designed to help staff with what?

What is.... Guiding through re-establishing the therapeutic rapport with individual in crisis.