Crisis Development Model
Verbal Escalation Continuum
This and That
Non Violent Physical Crisis Intervention
Odds and Ends
100
This is the stage where all crisis' begin
What is Anxiety
100
In what 2 ways can a student threaten a staff member
Verbally and Physically
100
What is the definition of anxiety?
What is a noticeable change or increase in behavior
100
What are the 2 ways to respond to a strike
What is 1. Block or deflect the weapon 2. Move the target
100
In the Postvention what does Orient mean?
Orient yourself to the basic facts of what happened
200
What is the philosophy of the Nonviolent Crisis Intervention program?
What is "to provide Care, Welfare, Safety and Security" for all
200
The kite is found in what stage of the Verbal Escalation Continuum?
What is the Defensive Stage
200
What type of listening is defined as an active process to discern what a person is saying
What is Empathic Listening
200
Therapeutic Rapport is the staff approach to what behavior level in the CPI Crisis Developmental Model?
What is Tension Reduction?
200
What type of communication is Tone, Volume and Cadence?
What is Paraverbal Communication
300
When do you use Non Violent Physical Crisis Intervention
What is As a last resort When a Person is a Danger to themselves or others
300
What are the 2 types of questioning in the verbal de-escalation continuum
What are Information Seeking and Challenging questions
300
What are the 3 keys to setting limits
What are 1. Simple and Clear 2. Reasonable 3. Enforceable
300
Why do we use the CPI supportive stance?
What is It is Less Threatening (nonthreatening) Communicates Respect For Safety (offers and escape route)
300
What are the 3 reasons for using a team approach
What is for 1. Safety, 2. Professionalism 3. To Avoid Litigation. If you're safe and professional you avoid litigation!!
400
What staff approach should be in response to a student who is experiencing anxiety?
What is Supportive
400
In what Level of the Verbal de-Escalation Continuum do you allow the student to let off steam and remove the audience from the area?
What is The Release Level
400
What is a another word for personal space
Proxemics
400
What is the definition of a Grab
What is an attempt to control and/or destory a part of the anatomy.
400
What is The C.P.I. concept that the behaviors and attitudes of staff impact the behaviors and attitudes of individals and vice versa
What is Integrated Experience
500
This staff attitide is defined as an approach in which a staff member takes control of a potentially escalating situation by setting limits
What is a Directive
500
The 5 Levels of the CPI Verbal Escalation Continuum
What is Questioning, Refusal, Release, Intimidation, and Tension Reduction
500
Name all 4 Levels of the Crisis Development Model and the Corresponding Staff Attitutes/Approaches
What is Anxiety/Supportive Defensive/Directive Acting Out Person/Non Violent Physical Crisis Intervention Tension Reduction/Therapeutic Rapport
500
What is the 3rd level of the CPI Verbal Escalation Continuum?
Release
500
During the postvention process of C.O.P.I.N.G. name the step in which a contract is made with the acting out person?
What is Negotiate?