This is the first step in the CPI Crisis Development Model.
This is the primary focus during the Anxiety stage.
What is Provide Support?
This is a form of communication that relates to HOW you say things.
This is a way to offer a person clear choices and clarify boundaries of acceptable behavior.
What is Limit Setting?
This phase follows the peak of a crisis and focuses on recovery.
What is Tension Reduction?
This is the chance of a bad outcome.
What is risk?
This is one way grounding techniques help during a Crisis Event.
What is "help the individual reconnect with the present moment, reducing anxiety or slight dissociation"
What is Verbal Communication?
This is one reason debriefing is important after a Crisis Event.
What is: ensure accurate documentation; assess risk factors; recognize and monitor trends and patterns; identify training needs
These are factors that influence behaviors.
What are Precipitating Factors?
These are the four levels of a crisis behavior according to CPI.
What is Anxiety, Defensive, Risk Behavior, Tension Reduction?
This is the appropriate staff approach at the Defensive Level of the Crisis Development Model.
What is Directive?
Winking is an example of this form of communication.
What is nonverbal communication?
This is the concept that Behavior Influences Behavior.
What is The Integrated Experience?
Usually the most appropriate staff response during the "Risk Behavior" phase.
What is Safety Intervention?
This means recognizing the need to remain professional by managing your own behavior and attitude.
What is Rational Detachment?
This is a position that communicates respect, appear non-threatening and maximize your safety.
What is The Supportive Stance?
The technique that involves listening to a student without interrupting.
What is Empathic Listening?
This term describes an intervention strategy focused on verbally de-escalating a situation before it becomes physical.
What is Verbal De Escalation?
This is the phase where rapport-building is crucial.
What is Tension Reduction?
These are the 4 Values.
This is a behavior that presents an imminent or immediate risk of harm to self or others.
What is a Risk Behavior?
When you are in The Supportive Stance, you should manage these three things.
What are Position, Posture, and Proximity?
This is a staff approach that is empathic and non-judgmental.
What is Supportive?
The matrix used in CPI training to assess the likelihood and severity of risk.
What is The Decision Making Matrix?