Verbal Escalation Continuum
During this stage, you are re-establishing a therapeutic rapport
What is Tension Reduction
When intervening, this position is non-threatening & communicates respect
What is the Supportive Stance?
During a _______ event, it is important to assess the physical risk and decide how to intervene
What is a crisis event?
Being able to ________ from aggressive behaviors is an important skill to build
What is disengage?
To help minimize personal burnout, avoid _______ struggles
What is power?
During this stage, your intervention is to set limits
What is Refusal
This teaches us that our behavior can impact the behavior/response and vice versa
What is the Integrated Experience?
_______ is the number one reason why we intervene physically
What is safety?
This means to limit the aggressive range of motion
What is hold & stabilize?
The ability to stay in control of your behavior and not take acting out behavior personally
What is rational detachment?
During this stage, you call for assistance & allow the youth to vent
What is Release
This is how you say the words you are saying
What are Paraverbals?
This is a tool for weighing the risk of the behavior and the risk of the intervention
What is the Decision Making Matrix?
This is when you and the youth move in opposite directions
What is push/pull?
Any staff are responsible for providing for the care, welfare, safety, & security of ________ in the crisis situation.
Who is everyone?
During this stage, you are to take threats seriously, remain calm and set clear limits
What is Intimidation?
This is the area surrounding the body that is considered an extension of yourself (Another term for personal space)
What is Proxemics?
This is the chance that an event or behavior will occur
What is the likelihood?
This is combining energy & speed with movement
What is lever?
_________ & _________ Plan B conversations can be used during the anxiety & tension reduction stage
What are Spontaneous & Emergency
During this stage, you can either answer with a rational response or down play the challenge
What is Questioning?
This is designed to address verbal & physical behaviors displayed by aggressive & potentially violent youth
What is Nonviolent Crisis Intervention
This is the severity of harm if an event or behavior occurs
What is the outcome?
These are two key principles for your holding skills
What are the outside/inside principle & limiting the range of motion?
Intervening as a team is always advisable due to these three reasons
What is safety, professionalism, & litigation