Intake
Definitions
Forms
FA & INV
Interviewing
100

The assessment tool utilized to determine the timeframe in which the CPS worker has to establish contact with the victim child. 

What is the Intake SDM Tool?

100

Johnny is 5 years old and lives in Norfolk with his mother. Johnny came to school today with a 2 inch linear mark to his arm. Johnny reported that his mother hit him with a belt for not doing his chores. What category of abuse or neglect does this scenario meet? Please include the type.   

What is Physical Abuse (Cuts, bruises, welts, abrasions)?

100

This form is utilized to create a plan with the family when a child is determined to be “conditionally safe,”. This form should outline what services or actions are needed to occur to ensure the immediate protection of the child.

What is a Safety Plan/Protective Agreement?

100

In all Family Assessment and Investigations the alleged abuser should be provided this form of written notification. 

CPS Pamphlet 

100

Finding out what is important to the child and to the family during your interviews is a way of building  _____.

Rapport

200

The factors that are required to determine the validity of a CPS report. 

What is jurisdiction, victim under 18 years old, alleged abusers is a caretaker, and meets definition of abuse/neglect?

200

A landlord is calling in regards to her current tenants. The landlord reports that she was in the home this past Sunday completing an unannounced home inspection and the home was found to be in deplorable conditions. The Landlord stated that the home was piled with trash, clothing, and other unknown items. The caller reported there are two dogs in the home and there was feces observed on the floor. The caller stated that bathroom to the home was also inoperable and the family has been using a bucket that contained urine and feces. The children are 1, 2, and 6. They reside with their mother and father. The caller will be issuing an eviction notice. This scenario depicts what type of abuse? 

What is Physical Neglect (Inadequate Shelter)?

200

This form should be completed with any alleged abusers, who has pending criminal charges directly related to the allegations, in which the agency is investigating. 

What is a legal rights form?

200

What are the mandated interviews that need to be completed in Family Assessments and In-Home Investigations? 

  • Victim Child
  • Siblings
  • Parent/Caretaker
  • Alleged Abuser
  • Collaterals
  • Non-Custodial Parent
200

What type of questions should be utilized when interviewing children to prevent from leading? 

Open Ended Questions? 

300

All victim children under the age of ___ must be seen within the R1 response time (24 hours).

1 year old

300

The caller is Norfolk PD. The police responded to the Curly family home due to a call from a child regarding their mother not waking up. Norfolk PD and EMT responded to the scene and found the mother unconscious. There were 3 children home ages 2, 5, and 7. The mother was administered Narcan and came to. The mother advised EMT that she had taken Percocet she bought from a friend. The mother was transported to the Hospital. The children were released to the father. 

What is Physical Neglect (Inadequate Supervision) 
300

This form is utilized to provide written notification that a child was removed from the physical custody of their parents and or legal guardian when a court order is not obtainable. 

72 hour Authority Notifcation Form ("72")

300

This response is one of two approaches that can be used to respond to a valid CPS complaint. This track is an essential part of the transformation of services and supports the strengthening of families within Virginia and is a process of gathering and evaluating information and formulating conclusions regarding family functioning specific to child abuse/neglect, the presenting complaint allegations, and family needs related to child safety and risk of future abuse or neglect.

What is a Family Assessment. 

300

A caseworker’s ability to communicate these three core conditions will strongly influence whether they will build a relationship with the children and family that is characterized by cooperation or a relationship that is hostile and distrustful.

• Empathy
• Respect
• Genuineness

400

The caller is calling regarding the Jones family. The Caller reported 7 year old Carla reported that her father gave her a spanking on her legs for not doing her homework. The caller reported that Carla was very upset and was crying when making her discloser. Caller reported that Carla her father used his open with implementing the spanking. Caller reported that the child does not have any marks or bruises but she called because the child is distraught. The caller reported no other concerns have been noted with the family. Is this scenario a valid report and if so what abuse category?  

Invaild Report 

400

The caller reported that 2 year old Jason presented to the ED today after ingesting his mother's anxiety medication. The child presented lethargic upon admission. A toxicology test was completed and the child was positive for alprazolam, which is a generic brand from Xanax. The mother reported that the medication was on her dresser in a pill dispenser. The mother was downstairs and the 2 year old was upstairs playing in his room. The mother believes the 2 years may have went into her room without her knowledge. 

Physical Neglect (Inadequate Supervision) 

400

This form is a local form utilized by the Norfolk Department of Human Services and should be provided to all adult clients during your initial contact. This form provides an overview of the clients rights and expectations when working with Norfolk Department of Human Services. 

Customer Bill of Rights

400

What is the timeframe to complete a Family Assessment? 

60 days

500

The caller reported that Norfolk PD responded to the home due to a domestic dispute. The caller reported that the mother was assaulted by the father while she was holding her 2 month old child. At some point during the physical altercation the infant fell out of the mother's arms onto the couch. The infant was assessed by EMT and did not have any injuries. The father was detained for domestic assault and strangulation. There is an EPO in place for mom and the infant. Mother was provided with YWCA info. 

Physical Abuse (Other)
500

You are assigned a CPS Investigation and you are headed out to met with your alleged abuser. You advise the alleged abuser and there right to have the conversation recorded. The alleged abuser declines. What do you do next?

Complete a Waiver of Tape Recording Form 

500

The purpose of this assessment is to assess a child’s present or immediate danger and the interventions currently needed to protect the child.

What is a Safety Assessment?