CR Jeopardy

Appointment Call Back

100

What accounts should you NOT schedule an appointment call back?

Commercial Accounts

200

What task is opened on accounts to schedule an appointment call back?

SPOCRA

300

What SERN comment code must be entered when scheduling an appointment?

AAPSCH

COVID19

100

What task needs to be opened when a borrower requests an extension on the COVID-19 FB plan?

DEFEXT

200

When a borrower is ready to resume making payments but cannot pay the arrears, what needs to be done?

Payment resumptions webform

300

What plan type is used for a COVID19 FB plan?

Type 38

Tie Breaker Question

100

What comment code should be documented when you send a note amendment to a non legally authorized third party?

NOSPDY