Random A
What department handles adding surrogates to consumers account?
Intake
Who can add a password to consumers account?
Sur/con
What documents must be turned in for NHP for a CDC consumer and where do they get them?
W4, CDC agreement, I9, CORI check, they must get them from their agency
What are some of the names for an agreement form in NHP?
PCA agreement form, PAF, PCA attestation form
What is needed to look up a fax in TScopy by a fax number?
a 1 in the front of the number
What hours can PCA's be paid for Holidays?
6am-12am
When are timesheets due by?
Mondays by 4pm
How can you tell an EVV timesheet has not been submitted yet?
The TLI will state "submitted" and the timesheet itself will say PENDING
What is reached cap limit record?
When a PCA/consumer turn in a timesheet for more than the allotted hours the consumer gets a week
When is a FICA check sent out every year?
December 31st
What is a stop payment re-issue and how long do you have to wait?
This is when a check is lost, or the person did not receive it and would need to stop the payment that was already paid out and needs to be re-issued. Must wait 7 days since the check was issued.
Which shift is over lapping?
A: Timesheet #1: Wednesday 4:00 pm-8:00 pm; Timesheet #2: Wednesday 10:00 am-6:00 pm
B: Timesheet #1: Tuesday 1:00 pm-5:30 pm; Timesheet #2: Saturday 12:00 pm-6:30 pm
C: Timesheet #1: Monday 4:00 pm-8:00 pm; Timesheet #2: Monday 10:00 pm-12:00 am
A
What is an EVS and who do the consumers need to contact?
Eligibility issue and the consumer needs to contact their payor
What is the fax number the PCA faxed from Properties: 19875551234_ct18003592884-20200111112405038-234-3-00001_1.
19875551234
When Con/PCA submit a timesheet, what increments do they need to be in?
15 min
How can you tell if someone submitted their timesheet with EVV?
The timesheet will have UCP or UMA as a source
What is a manual check?
When you receive a call, letter, email or visitor regarding a timesheet that was not processed, this is due to Tempus's error
How many hours does a PCA need to work to need an overtime authorization?
50 hours, they need to get approval for each consumer they work for from the agency
What do you need to verify to make a PCA active after auto-closure?
W4-tax information
address
Direct deposit
Consumers consent
What is an example of a timesheet red?
overlapping shifts, signatures cut off, wrong pay period etc.
How many hours does a PCA have to work to be considered overtime?
40 hours
When does a signed letter need sent in for a timesheet?
Any time a shift needs to be corrected
What id a DD reversal and when can we do it?
When you get a signed letter of explanation from the Consumer, unless it is a Tempus Unlimited, Inc. error
Funds are reversed from a PCA’s account, reasons; A PCA was paid in error or money was deposited into an incorrect bank account.
What is the dates for PTO fiscal year?
July 1st-June 30th
Whos pay for Overtime and travel?
The Commonwealth of Massachusetts