The definition of schmatlz.
What is chicken or duck fat?
This amazing company is partnered with The Crack Shack and will help make our dreams of world chicken domination come true.
What is Savory?
This role is most often the first impression guests have of our restaurant & team.
The cashier
How we treat each other at The Crack Shack.
You can offer these options for guests asking for a combo. *Be specific!
What is make it a combo with fries and a drink for $4?
The Power Bowl comes with this kind of protein.
What is smoked white meat?
Originally the GM of Juniper & Ivy, this tall guy bleeds Dodger blue and is responsible for all Crack Shack operations.
Who is Dan Pena?
An example how how to appropriately answer the phone.
"Thank you for calling The Crack Shack this is ___ how may I help you?"
Everything is everyone's job.
What is team service?
A sandwich that does not come with chicken but can add-on for $6
What is The BAE?
The pieces of chicken that come in a half bird order.
What is 2 breasts, 1 thigh, 1 wing, and 1 drumstick?
This puzzle-lover is the UT district manager and can help you with any & all work-related issues.
Who is Libby Winter?
What is prebussing?
This position is the first step for growth & development at The Crack Shack.
What is certified trainers?
A quinoa bowl you could offer to a vegetarian guest.
What is the Ancient Grains?
This classic sandwich was named after a classic car; you can add bacon & cheese to it for $3
What is the Coop DeVille?
This culinary wizard hails from the North East, loves the Yankees, and created The Crack Shack menu.
Who is Jon Sloan?
We use this service concept to drive how we interact with our guests.
What is genuine hospitality?
This company makes a proprietary spice blend for us, and is 1 example of how we value quality ingredients.
Le Sanctuaire
The correct response for a guest who wants just 1 piece of chicken.
What is "I can offer a boneless breast or thigh a la carte for a smaller selection of our fried chicken"?
This delicious seasoned salt blend is used in the breading of our fried chicken and also added to the shack fries to order.
What is Crack Spice?
This person has great hair, loves Disney, and is the head bird of the Riverton Coop.
Who is Andy So?
This concept refers to the words you use to explain something; we stress the importance of doing this properly at The Crack Shack.
What is verbiage?
The acronym for B.E.A.K.
What is be good do good, elevated standards, accountability, & knowledge?
The reason our chicken often retains pinkness.
What is "our chicken lacks additives that are found in most commercial chicken and comes to us incredibly fresh"?