CONTENTS
TEXTILES
CLAIMS
FIRE RESPONSE:What should you do?
CRDN and RESTORATION
100

This process involves removing contents from the loss site for cleaning and storage.

What is a pack-out?
100

Smoke odor in textiles (and other contents) can be removed by using this process.

Ozoning
100

The person responsible for evaluating coverage and damages on a claim.

Adjuster

100

You arrive at a fire loss for a scope and notice heavy soot throughout the home.

Perform a full contents assessment using chemical sponges and prepare for a preliminary estimate.

100

When smoke penetrates onto surfaces, it leaves this hard-to-remove residue everywhere.

Soot.

200

Soft goods like clothing and linens fall into this contents category

What are textiles?
200

Textiles exposed to clean water are classified under this category.

Category 1
200

This policy section covers personal property.

What is coverage C.

200

Food items were exposed to smoke and heat

Document and classify these items as non-salvage.

200
This device continuously removes humidity from the air to accelerate drying after a water loss.

Dehumidifier. 

300

Electronics exposed to water typically require this before deeming them salvageable.

What is testing?

300

This condition may develop when wet textiles are left untreated.

Microbial growth.

300

Contents claims are intended to restore the insured to "this" condition.

Pre-loss.

300

There was high heat in the master closet, and the clothes are hanging on metal hangers.  

Check to see if the clothing has burn marks on the shoulder.

300

CRDN works with these (2) companies to document losses and repair costs accurately.

Contractors and Insurance carriers.

400

What is a tool you can use (and CRDN has) to help carry heavy appliances?

What is an Airsled?
400

Sewage-exposed textiles fall under this contamination category

Category 3

400

Protein soot is commonly associated with this type of fire.

Kitchen fire.
400

Documents, paper work and files were fire-exposed.

Reject them in a reject box, and leave them on-site for the homewoner.
400

Performing a complete pack-out at CRDN and carefully recording every item ensures this, which protects client belongings and supports the insurance claim.

A thorough inventory.

500

This type of loss often requires rapid pack-out to prevent secondary damage.

Water Loss

500

Honest communication about textile outcomes builds this with homeowners.

Trust

500

This single main factor most often determines whether a contents claim is paid as scoped.

Thorough documentation, inventory, data.

500

Home was built before 1980.

Verify asbestos results and make sure the the team has proper PPE and the home is safe to enter.

500

What does CRDN stand for?

Certified Restoration Drycleaning Network