Authentication
What is Duvall's dog's name? What does it mean in Japanese?
BAKA
Translation: IDIOT
This person's eyes change colour!
John Mohammed Goldrich
This person has a kitten
PALWASHAAAAA
Where will you go during MTM? What is the tower and level?
TOWER 2 LEVEL 6
What screen do you check for BOATS?
ITCH
Customer is calling in and there is a CW08 on their account. They have one G01 for failed authentication from 01/29/2025. They have another G01 MCOM saying KYC needs to be updated from 02/01/2025. There is another G01 for failed authentication from last month. You know what procedure to follow. What type of authentication must be done with this customer?
REFER TO BRANCH (no authentication can be done)
This person LOVES spicy food!
JOSETTEEEE
This person looooves slush
JAYNEE
This person worked at Rogers for 10 years
MING
What Tower and Level was training located?
TOWER 7 LEVEL 2
This person has been a vegetarian for 15 years!
RUBYYYYYYYYY
This person makes the BEST chicken
FREDERICAAAAAAAAA
What is the interest rate of the Aeroplan Grandfathered Visa? (Converted Aeroplan)
8%
This person has a cat
Patrick
This person used to own a restaurant!
TONIEKAAAAAAAA
This person likes to create 3D animations!
MICHAELLL
This person sings!
HERMAN
This person can do a back flip!
ADIMMM
This person is a FOODIE
RAVEEESH
What is the objective for AHT for tenured agents?
415 Seconds
This person is a trained lifeguard
OMMMMM
This person creates Music!
MANAVVVV
This person speaks GERMAN!
ANGUS
This person plays 8 instruments
ARISSS
This person cannot drink coffeeeee
DREYFUSSS