Show:
Systems
Customer Master
Special Programs
Statements & Invoices
Factor 101
100
New online system offering our customers the ability to view invoices, statements & make online payments.
What is Billtrust?
100
Factor Code used to determine the customers tax structure on the Tax tab of the Master & Alternate accounts.
What is a Tax Use Group?
100
Terms code used to give a GBAOMA EFT 10 day discount
What is GEF10?
100
E-mail address used to send invoices to Billtrust
What is FISCINV@RHFOSTER.COM?
100
This button is used to allow the user full screen view of the New Customer Inquiry screen.
What is the F11 key?
200
An electronic filing & document management system that eliminates the need for paper copies.
What is Docuware?
200
Factor code used for priority club, program codes, etc. and shows on the New Customer Inquiry screen.
What is a Group Code?
200
A customer who has equal monthly payments to pay for their yearly fuel usage.
What is a Budget Customer?
200
A customer who does not receiving invoices through Billtrust because their invoice method is set to print.
Who is a COD customer?
200
A master account field used to group "like" customers together for reporting purposes.
What is a Customer Class?
300
New Electronic Truck software allowing "real time" delivery information & dispatching.
What is Fueltrak?
300
This code is used to determine the customers burner parts pricing structure.
What is Normal Pricing Code?
300
A customer who has a set fuel price for the season and pays monthly payments.
What is FIXED Budget Customer?
300
.18 divided by 365 days times the days late times the invoice amount.
What is late fee calculation?
300
The program used to add a different pricing structure for the same product to an existing account and is also used when the customer has a location in more than one branch.
What is Alternate Account Maintenance?
400
A Factor Module that automatically generates past due letters and places accounts on hold.
What is Auto Dunning?
400
Statement cycle that will eliminate the customer from receiving late fees & statements unless they are on hold at month end closing.
What is Internal/External Statements?
400
Entry made in Customer Contracts Maintenance in the contact information field for a 2013 contract (12th contract entered), julian date 164 and employee intials amk.
What is 13AMK16412?
400
Field name set to Y when you don't want to send a copy of the invoice to the customer on the invoice print screen.
What is Internal Copy only?
400
A customer who is setup with a credit line of $50.
Who is a Load-to-load customer?
500
Factor Module used to transfer liquid product purchases from Foster Holdings to Foster Energy.
What is Fuel Automation?
500
Master account tab used to change the customers invoicing method (Print, E-mail or Fax).
What is Xmission Methods tab?
500
Factor Payment code used to remove prebuy dollars from the customer account?
What is negative 81 code?
500
An account status that keeps track of invoices that haven't been paid.
What is Open Item?
500
Factor program that now allows us to assign different tax use groups to the same product code being delivered to the same account for different tax reasons. Example: LP for cooking & LP for pool heater
What is Site File Maintenance (site tax use group)?