Product Knowledge
Loans
Who's Who?
Credit Cards
100

What is the minimum opening deposit for a Kid's Savings account?

What is $5.00?

100

What is the current share loan interest rate?

What is 7.5%?

100

Who is the OPEX manager?

Who is Leesa Cook?

100

What is the minimum credit limit on a World Credit Card?

What is $2500?

200

What is the maximum term for a certificate?

What is 60 months?

200

What is the maximum LTV on an auto purchase for an A+ borrower?

What is 120%?

200

Name 1 of our 5 mortgage loan officers.

Who is Sean Crowley, Corie Davis, Justin Goble, Gina Lovon, or Katherine Mercuri?

200

Which of our credit cards has no annual fee?

What is all of them?

300

What is the name of our 3rd party system where members can make loan payments for free from an external bank?

What is Bill Matrix?

300

What are our minimum and maximum personal loan amounts?

What are $500 and $25,000?

300

Who is our Chief Operations Officer?

Who is Trey Gantt?

300

Which credit cards do we not offer the secured option on?

What is the World credit card?

400

What is the daily ATM limit?

What is $510?

400

When do we charge an internal refinance fee?

What is when the new loan's rate will be lower than the current loan's rate?

400

Who is our Chief Human Resources Officer?

Who is Leslie Norris?

400

Name the 3 rewards options we offer on our credit cards?

What is rewards points, 1% cash back, and 1.5% cash back?

500

Name 2 of the 3 services that are FREE if you have a Premium Checking account.

What are foreign ATM use, Cashier's Checks, and debit card replacements?

500

What is the maximum term available for boat loans?

What is 15 years or 180 months?

500

Who is the Titles department manager?

Who is Dan Healy?

500

What is the current credit card promotion?

What is 0% interest for 6 months on purchases made within the first 60 days of card opening?