FOH Stations
What is the maximum number of beeps allowed before answering the speaker?
3
5 minutes
What is the call-out for an order of chicken nuggets?
NUGGET
Where must all employee drinks be kept?
On the bottom of the prep cart
What color scoop is used to prep a peanut butter fudge shake?
How many ladles of candies go in all candy shakes? (ex. Reese's, M&M, Butterfinger, etc.)
3 heaping ladles
How much cheese goes on a chicken quesadilla?
2 ladles
If a customer orders a small burger with cheese steak style, what do you call out?
SMALL CHEESE GRILL
Describe the UNIFORM policy for crew members.
Solid black/Cookout t-shirt (tucked in)
Black or blue JEANS (no sweatpants or leggings)
Black belt
Black non-slip shoes
Hat/Visor
Black Apron
What comes on a cheddar style burger?
What is the correct phrase for answering the Drive Thru speaker?
Hi, welcome to Cookout! May I take your order please?
How many cheese bites come in an order? In a tray?
11/6
What comes on an out west style burger?
Mayo, BBQ Sauce, Pickles, Onions, & Bacon
Describe the ATTENDANCE POLICY for crew members.
Must call the store phone to call out
MON-THU: Must call more than 2 hours before your shift or documentation is required
FRI-SUN: documentation required for any absence
What kind of jacket/sweatshirt can you wear while working?
Solid black, no hood
How many pumps of mint go in any shake with mint? (ex. Chocolate Chip Mint or Oreo Mint)
ONE
What is the callout for a BBQ sandwich?
NONE, not a callout
When are you allowed to wear airpods inside the building?
Never
Place 1 tea bag in holder and press brew
Take out 1 pitcher of unsweet tea always
Add 1 bag of sugar & stir with whisk
Empty into huge cup & pour back into tea urn 3 times
What are the 5 menu items that must be handed out with a fork?
1. BBQ plate
2. Cup of slaw
3. Fries with toppings (Chili Cheese Fries, Cajun Cheese Fries, Jalapeno Cheese Fries, etc.)
4. Walkin' Taco
5. Cheesecake slice
When do we put condiments on the bottom bun?
NEVER- all condiments are applied to the top bun (even extra)
What comes on a Cookout Style hot dog?
Mustard, Chili, Slaw, & Diced Onions
What is the Cookout Mission Statement?
To serve customers the highest quality food in the least amount of time in a professional, well-run way. Overall, to be the best in the QSR business.