AIA
If the average AIA sales close rate is 10%. How many AIA sales would you have if you checked 60 addresses in a month?
Six (who wouldn't want 6 commission sales?)
If you sold 20 devices, how many of those devices need to have CP in order to have a 45% attach rate?
9 devices. (9 devices divided by 20 opportunities= 45%)
What are the 6 steps of the sales process?
1) Warmly Welcome
2) Uncover Needs
3) Personalize Solutions
4) Gain Agreement
5) Thoroughly Educate
6) Sincerely Thank
May 15th
If purchased in the US. Are Apple watches locked to the carriers from where they were purchased?
No. Apple Watches are not locked to a specific carrier. Only region locked to country of purchase.
Can a customer move their AIA Wi-fi unit from their approved address to their summer vacation home?
No. AT&T Internet Air can only be used at the address specified at purchase. It is a home internet service. If customer uses their service in other locations, AT&T may cancel their service.
On which Hub would I find the "Cricket Protect Value Sheet" with all the deductibles and eligible repair options?
Cricket Protect Hub (DUH)
Give an example of an Open-ended question that would lead to Cricket Protect?
Examples:
- What is your work environment like?
- What is your budget to replace the device if something happens?
- Any question that does not lead to a yes or no response but outcome is related to CP.
Name 4 of the 9 free devices for switchers?
Magic 2, Outlast, Debut S3, ICON 6, Moto Stylus 2024, A15, Moto G Power, and Moto G.
What is the full retail cost of the Apple Watch SE 44mm?
$319.99
Are taxes and fees included in the price for Internet Air?
No - customers will be responsible for any applicable state and local taxes
True or False:
The Samsung A15 is eligible for a $0 screen repair?
True.
Open Answer.
If we were handing our Certificates or Rewards for one particular metric at the end of the month. Which one would you be proud to receive.
Any answer works except "none."
What is the cost for the Moto Razr 2024 with a new line on the $60 plan?
$99.99
Name 4 of the Apple Watch health or safety features.
-Fall and Crash Detection
-Medical ID embeded
-Emergency SOS
-Monitors heart rate, workouts, and sleep.
-Features available for mental health too
-Loud Environment/Noise awareness
How long does it take for the customer to receive their equipment?
2-3 business days
Give two non-question closing statements about the benefits of Cricket Protect for a BYOD customer.
EXAMPLES:
- With device cleaning and 100% free photo storage, Let's add protection to your device.
- Your battery may take a turn in less than a year. Lets protect it with a battery replacement option.
Transferring Content, answering questions about the device, setting up myCricket and Max, applying accessories, and making a test call are all part of what step in the sales process?
Thoroughly Educate
When does the Sprummer promo end?
July 10 2025
Can a customer purchase AIA without a Social Security Number?
Asurion provides Cricket Protect training on which day of the week at 1:30PM EST.
Every Wednesday. 1:30pm. BE THERE!
Here is some info about a customer. Make him an offer based on what you know.
Has a family in Canada. Is clumsy. Loves posting about his business. Has a big family. Missed out on Game of Thrones.
Any quality sales offer that meets the criteria works.
What is the Sprummer upgrade price for the iPhone 16e 128 GB ?
$599.99
Name the Apple Watch feature that allows you to document your current “state of mind”.
Mindfulness App. By simply rotating the digital crown, you can reflect the corresponding shape that mirrors your feeling.