Crisis Intervention Terminology
Ethical, Legal and Professional Issues in Crisis Intervention
The ABC Model of Crisis Intervention-Basic Counselling Skills
Crises Related to Danger to Self or Others
Community Disaster, Trauma and PTSD
Crises of Loss
100

The thing that causes a crisis response.

What is a precipitating event?

100

Customs, mores, behaviours and standards that guide crisis workers.

What are ethics?

100

A type of question that can be answered yes or no.

What is a close-ended question?

100

Beliefs and thoughts often observed in individuals who are suffering from psychotic episodes due to mental illness.

What are delusions?

100

A condition that occurs when people have been severely traumatized and are not functioning effectively. 

What is PTSD?

100

When a loss occurs the person is in shock or in a state of non-acceptance.

What is denial?


200

The two sides of crisis-according to the Chinese.

What is Crisis as Danger and Opportunity?

200

This is considered the hallmark of trust, privileged communication and belongs to the client.

What is confidentiality?

200

The best way to show emotional empathy for a client; the counsellor points out the client's emotions by stating them as seen or heard. 

What is reflection?

200

The cognition component of suicide, the thinking involved.

What is suicidal ideation?

200

A specialty field of mental health treatment in which counsellors are trained how to respond to people after they have experienced some form of community disaster.

What is Disaster Mental Health?

200

When someone tries to make a deal with God, doctors or loved ones after experiencing a profound loss.

What is bargaining?

300

Examples of this include: conception, pregnancy, birth, adolescence, mid-life crisis, retirement and death.

What is Developmental Crisis?

300

These guidelines describe _________________.

-evidence based            -continuing education

-supervision                 -referrals

-training                       -boundaries


What is competence or professionalism?

300

A basic attending skill or clarifying technique in which counsellors restate in their own words what was just said by the client.

What is paraphrasing?

300

A blueprint for action that clients have devised for killing themselves.

What is a plan?

300

When someone who has experienced trauma splits off from the terror and fear of the event and pushes their feelings into their subconscious.

What is dissociation?

300

The famous physician who developed the stages of grief.

Who is Elisabeth Kubler-Ross?

400

Examples of this include sexual crisis/rape/incest, acute or chronic illness, substance abuse, divorce, culture shock, violence. 

What is Situational Crisis?

400

A relationship that a counsellor engages in with the client outside of the professional setting.

What is a dual relationship?

400

Networks of helping individuals and agencies.

What are support systems?

400

The actual physical implement, pills or action that a suicidal person uses to kill themselves. 

What is means?

400

A state of preparedness and anxiety that often occurs after someone has been personally attacked.

What is hypervigilance?

400

Trick question:  what is your middle name?

_____________________________

500

What term is used to describe:

feelings of vulnerability

confusion and conflict

low or no ability to perform day to day

disruption in sleep, eating and everyday tasks


What is failure to cope?


500

Situations in which communication between a therapist and client can be legally and ethically shared with others.

What are exceptions?

500

A skill used to tie ideas together , wrap up a session and move from the B phase of the ABC model to the C phase.

What is summarizing?

500

False sensory perceptions

What are hallucinations?

500

A type of treatment for PTSD that combines cognitive, behavioural and exposure therapies.

What is EMDR (eye movement desensitization and reprocessing)

500

The intense feelings people can have about the  unfairness of death.

What is anger or rage?