Mental Health
Avoiding eye contact and repetitive behaviors are commonly associated with this condition.
What is autism spectrum disorder?
Talking about wanting to die is an example of this type of warning sign.
What is a verbal warning sign?
One key technique for de-escalating a crisis call?
What is active listening?
Calm down.
(Open ended responses)
How could I be helpful in this moment? Would you like to do some deep breathing together?
Resource if you are experiencing a mental health, suicide, or substance use crisis, or any other emotional distress
What is 988?
Giving away possessions or saying goodbye may indicate this risk.
What is suicidal intent?
The main goal of de-escalation during a crisis is to do this.
What is reduce tension and increase safety?
You are just overreacting.
(Open ended responses)
It sounds like this has been really frustrating for you.
A mental illness often associated with delusions, hallucinations, and disorganized thinking.
What is schizophrenia?
Youth Behavioral Health Liaison (YBHL) at Beacon Mental Health
One key question to ask when assessing suicidal ideation
What is "Do you have a plan?"
Speaking calmly, using simple language, and allowing time to respond are examples of this.
What is effective communication?
Look at me when I am talking to you.
Would you mind not using your phone during our conversation?
*neurodivergent caveat: just because someone is not making eye contact does not mean that they are not listening
This condition may cause extreme mood swings between mania and depression.
What is bipolar disorder?
When in doubt about suicide risk, officers should always do this.
What is take the threat seriously and seek help?
Older adults, veterans, and law enforcement officers are considered this type of group.
What is a high-risk population?
Officers should avoid this behavior when interacting with someone in crisis.
What is crowding or rushing the individual?
You are just a kid, you do not know what you want.
(Open ended responses)
Listen empathetically.
This injury can cause memory loss, confusion, and emotional changes.
What is a traumatic brain injury (TBI)?
Name one of the changes the body goes through during Fight or Flight.
Heart rate increases, blood thickens, senses sharpen, heavier breathing, adrenaline kicks in
Immediate resources you can offer to someone expressing suicidal ideation?
What are crisis hotlines, emergency services, or mental health professionals.
Slowing down, giving space, and validating emotions are part of this approach.
What is de-escalation?
You are clearly feeling ____.
Sometimes when someone is experiencing ___, they can feel ___. Does that sound similar to what you are experiencing/going through?