Define It
Coping Strategies
Tips for Intervention
Practice Approach
Resource It
100

Any situation in which the individual perceives a sudden loss of their ability to use effective problem-solving and coping skills.

What is crisis? 

100

Reduces intensity of emotion

•5 things that you see

•4 things that you touch

•3 things you hear

•2 things you smell or like to smell

•1 thing you taste (alternatively 1 thing you like about yourself if tasting is not readily available)

What is grounding techniques?

100

Try not to judge or discount the feelings of others. Whether or not you think the feelings are justified, those feelings are real to the other person. Pay attention to them.

Who is being empathetic?

100

Assess and including any acute risk of harm to self or others. If possible, allow this to emerge as the client’s story unfolds. Look for the client’s environmental supports and stressors, medical needs and medications, current use of drugs and alcohol, and internal and external coping methods and resources.

What is planning and conducting a thorough assessment?

100

ER

What is the emergency room?

200

Short-term management technique designed to reduce potential permanent damage to an individual affected by a crisis.

What is crisis intervention? 

200

When we become stressed, we tend to breathe shallowly from our chest. Deep breathing from your belly increases the oxygen in your body, to your brain, and stimulates the parasympathetic nervous system, which promotes a state of physical and emotional calmness.

•5 seconds in, 5 seconds out

•In for 4 seconds, hold for 4 seconds, out for 8

What is breathing? 

200

Listen for the person’s real message. What are the feelings behind the facts? Ask reflective questions and use both silence and restatements.

What is clarifying messages?

200

Showing concern for the problems that are being experienced and a desire to assist with basic needs. Instill trust and confidence in the client through good eye contact, nonjudgmental attitude, creativity, flexibility, positive mental attitude, reinforcing small gains, and resiliency.

What is rapidly establishing rapport?

200

988

What is the crisis and suicide hotline?

300

•Natural disasters

•Rape, assault, or other criminal victimization

•Medical problems

•Mental health problems

•Loss or drastic changes in relationships 

What is types of crises?

300

Focus on slowly tensing and then relaxing each muscle group. Can help you focus on the difference between muscle tension and relaxation.

What is progressive muscle relaxation?

300

Stand at least 1.5 to three feet from the person. Invading personal space tends to increase the individual’s anxiety and may lead to risk behavior.

What is respecting personal space?

300

The biopsychosocial domains; clients will present a wide range of problems that are not new—the social worker needs to organise these in his or her mind and not be overwhelmed. The question asked from a variety of angles is “Why now?”

What is identifying various dimensions of the current problem?

300

(205) 323-7777

What is The Crisis Center? 

400

•Reduce the intensity of an individual's emotional, mental, physical and behavioral reactions to a crisis.

•Prevent harm to self and others

•Reduce ED visits (physical, financial)

•Help individuals return to their level of functioning before the crisis.

•Assist the individual in recovering from the crisis and to prevent serious long-term problems from developing

•Assist individual in coping with future difficulties more effectively by developing new coping skills and eliminating ineffective ways of coping, such as withdrawal, isolation, and substance abuse.

What is purpose of crisis intervention?

400

Intentionally think of a peaceful place or scenario to promote a calm state

What is guided imagery?

400

Allow the individual to release as much energy as possible by venting verbally. If you cannot allow this, state directives and reasonable limits during lulls in the venting process.

What is permit verbal processing? 

400

Active listening while exploring and describing previous coping strategies and successes and resources available—their strengths and social network; celebrate the successes of positive coping if evident. There are two aspects: (i) allow the client to express feelings, to vent and heal, and to explain her or his story about the current crisis situation; (ii) challenge the client’s perception by giving information, reframing, offering alternatives.

What is exploring the person's situation from a big picture?

400

JBS Birmingham and Wellstone Huntsville

What is Inpatient Crisis Units?

500

Name 3 examples of coping strategies to use during crisis intervention

Grounding, Breathing, progressive muscle relaxation, guided imagery, repetitive prayer mantra, and etc

500

For this technique, you silently repeat a short prayer or phrase while practicing breath focus. This method may be especially appealing if religion or spirituality is meaningful to you.

What is repetitive prayer/mantra?

500

The more an individual loses control, the less that individual listens to your actual words. More attention is paid to your nonverbal communication. Be aware of your gestures, facial expressions, movements, and tone of voice.

What is non verbal cues non threatening?

500

Restore functioning through developing and formulating an action plan with the client; generally, the client and social worker have some responsibilities in the plan.

What is self-regulating with an action plan?

500

This unit is designed to provide services to all citizens who come to the attention of law enforcement as a result of psychological problems, in linking such citizens to the proper social services agencies, and in diverting such situations away from the criminal justice system.

What is Jefferson County Police Mental Health Unit?