Crisis Development Model
Non-verbal Comm.
Verbal Escalation
Decision Making Matrix
Physical Intervention
100
Change in breathing, fidgeting, body language 

What is the anxiety phase? 

100

Body language.

What is kinetics? 

100

Therapeutic rapport

What is tension reduction? 

100

The change that an event of behavior may occur.  

What is likelihood? 

100

Hold and stabilize, push/pull, leverage. 

What are the key principles of disengagement strategies? 

200

Behavior impacts behavior.

What is the integrated experience? 

200

Haptics 

What is communication through touch? 

200

Take threats seriously and seek assistance. 

What is intimidation? 

200

Risk. 

What is the chance of a bad outcome? 

200
A weapon or body part that makes contact with a target. 

What is a stike? 

300

Disengagement and holding skills to manage risk behavior? 

What is physical management? 

300

Proxemics

What is personal space? 

300
Screaming, venting, swearing. 

What is release? 

300

High risk.

What is a likely event with a high severity outcome? 
300

Stress, trauma, death, and injury. 

What are the risks of restraints? 

400

Behaviors that may present a risk to self or others.

What is risk behavior? 

400

Communicates respects is non-threatening and maintains safety. 

What is the supportive stance? 

400

Exhaustion, crying, remorse. 

What are the signs of tension reduction? 

400

Low Risk. 

What is an unlikely event with a high severity outcome? 

400
Done to support the individual in crisis and the people supporting the crisis? 

What is postvention? 

500
An empathetic and non-judgemental approach. 
What is supportive? 
500
Personal relationship, culture, life experience, location, and situation? 

What are things that can impact your preferred personal space? 

500

Information seeking.

What is questioning? 

500

Care, welfare security and safety. 

What are the core values of CPI? 

500
Holding strategies.  

What are a last resort?