Critical Incident Identification
An unexpected event that causes harm or has the potential to cause harm to a client, staff member, or visitor.
What is a critical incident?
The person you should inform immediately after a critical incident.
Who is the supervising nurse or manager?
A client is not breathing and has no pulse.
What is cardiac arrest?
Code Blue.
What is a medical emergency/cardiac arrest?
An HCA should remain calm, safe, and do this.
What is follow directions from the registered nurse or emergency team?
A resident falls and fractures a hip.
What is an example of a critical incident?
Documentation should be objective, factual, and free from these.
What are opinions or assumptions?
Your first action when finding an unresponsive client.
What is call for help and activate emergency procedures?
Code Red.
What is fire?
During an emergency, HCAs should stay within this.
: What is their scope of practice?
The first responsibility when you witness a critical incident.
What is ensuring immediate safety?
The information included in an incident report.
What are who, what, where, when, and actions taken?
The emergency response system used in many health care settings for cardiac arrest
What is Code Blue activation?
Code White
What is a violent or aggressive person?
One way an HCA can assist during a Code Blue.
What is retrieving equipment or directing responders?
A medication error that reaches the client and causes harm.
What is a critical incident requiring reporting?
True or False: Incident reports become part of the client's health record.
What is False?
An HCA's role during CPR.
What is assisting the team and following assigned directions?
Code Yellow.
What is a missing patient, resident, or person?
Clients not involved in the emergency may need this.
What is reassurance and protection from the scene?
This principle explains why all critical incidents should be reported, even if no harm occurred.
What is preventing future incidents and improving safety?
This should be documented if a client states something after an incident.
What is the client's exact words (direct quote)?
The reason HCAs must know the location of emergency equipment.
What is to support a rapid emergency response?
This acronym is commonly used during a Code Red fire response.
What is RACE (Rescue, Alarm, Contain, Extinguish/Evacuate)?
The most important priority during any emergency.
What is safety of clients, staff, and self?