Definitions
How to be a Critical Thinker
Customer Service
Power Point Facts
Trivia
100

The cognitive process of making decisions.

What is decision making?

100

Understanding ____ between ideas.

What is links?

100

The critical thinking skill used if you're at work and you notice a customer with their arms crossed.

What is Observation?

100

Making logical decisions that are well thought out. 

What is Critical Thinking? 

100

The Heisman trophy is awarded in this sport 

What is football?

200

The action or process of observing something or someone carefully in order to gain information. 

What is observation?

200

Recognize, build, and _____ arguments.

What is appraise?

200

Critical thinking skill used when you refund an order that a customer is unhappy with. 

What is problem solving? 

200

The four types of ______ are process, impact, outcome, and summative.

What is Evaluation? 

200

How many children does the average American have? 

What is 2.5?

300

Serious thought or consideration. 

What is reflection?

300

Identify inconsistencies, ______, and reasoning.

What is errors?

300

Critical thinking skill used when a customer gives you a rude glare at work and you replay the situation in your mind to better understand what went wrong.

What is reflection? 

300

A good example of _______is the ability to make decisions under pressure.

What is Decision Making? 

300

Forest Gump's IQ.

What is 75?

400

The process of finding solutions to fix difficult issues.

What is problem solving?

400

Approach problems in a consistent and _____ way. 

What is systematic?

400

The skill used to understand and satisfy a customer if they are grimacing at their meal but do not verbally express concern.

What is inference? 

400

_______ gives us the ability to exert control over situations.

What is Problem Solving?

400

This music icon is considered the "King of Pop".

Who is Michael Jackson? 

500

A conclusion reached on the basis of evidence and reasoning. 

What is inference?

500

Reflect on the ______ of your own assumptions, beliefs, and values. 

What is justification?

500
If you find yourself overwhelmed at work with all the tasks at hand, the skill used to prioritize them and decide to act according to urgency is ________. 

What is Decision Making?

500

People use inference at home, work, school, and in their ______.

What is relationships?

500

The name of the final course in all Mario Kart video games?

What is rainbow road?