Critical Thinking
Problem Solving
Cause & Effect
Decision-Making
Workplace Skills
100

This is the ability to analyze information, identify problems, evaluate options, and make smart, responsible decisions.



What is Critical Thinking?

100

This is the FIRST step in the problem-solving sequence.


What is Identify the Problem?

100

This word — 'because' — is an example of this type of signal word.


What is a CAUSE signal word?

100

TRUE or FALSE: A pros and cons list helps you make decisions logically rather than only emotionally.


TRUE

100

This type of entry-level job includes roles like cashier, greeter, and store associate.


What is Retail & Customer Service?

200

This critical thinking step means looking closely at a situation and gathering all the facts before jumping to conclusions.


What is Analyze?

200

After identifying a problem, this is the next step is...


What is Collect Information (from all parties) — gathering facts from everyone involved.

200

In a cause-and-effect relationship, this is the result of what happened.


What is the Effect?

200

Managing how you use your time and knowing when and how to say 'no' is called this.


What is a Time Boundary?

200

When you are late to work, this is the BEST first action to take.


What is call your supervisor right away to let them know?

300

This step in critical thinking means choosing the best solution based on facts, fairness, and consequences.


What is Decide?

300

This step in the problem-solving sequence involves coming up with MORE than one possible fix. 🧠⛈️


What is Brainstorm (Identify Potential Solutions)?

300

Complete the sentence: 'I forgot to set my alarm, _______ I woke up late.' Name the signal word AND identify whether it signals a cause or effect.


'therefore' — it signals an EFFECT


Other correct answers include:  so, as a result, consequently, led to, that's why

300

Making choices guided by fairness, respect, and the impact your actions have on others is called this.


What is Ethics?

300

The BEST response to a coworker mocking your work in front of others is to do this.


What is talk privately to your supervisor and explain what is happening?

400

List any THREE of the five critical thinking skills practiced this semester


Any 3 of: Identifying Problems / Gathering Information / Considering Multiple Solutions / Weighing Pros & Cons / Making Responsible Decisions

400

List all SIX steps of the problem-solving sequence in the correct order.


1. Identify 

2. Collect 

3. Brainstorm 

4. Seek Advice 

5. Discuss 

6. Act

400

Identify the CAUSE and the EFFECT: 

"Many trees fell down due to the heavy winds during the storm."


CAUSE: Heavy winds during the storm. EFFECT: Many trees fell down.

400

Small, repeated decisions that build over time and support responsible decision-making every day are called these.


What are Habits?

400

Name 2 pros and 2 cons of taking an one class more than you normally take  at school next semester


Pros (any 2): learn more / meet new people / finish degree or certificate faster / might develop into a hobby (depending on the class), more opportunities to be involved on campus 

 Cons (any 2): less personal time/ burnout risk/ conflicts with commitments/ extra fatigue / less time to work and make money/ more money spent (for credit classes), 

500

Explain in your own words: How are the three critical thinking actions — Analyze, Evaluate, and Decide — connected to each other? 


You first Analyze by gathering facts, then Evaluate options and their outcomes, then Decide on the best solution based on fairness and consequences. (Accept equivalent explanations.)

500

A classmate says, 'I already know what the problem is, so I'm skipping straight to solutions.' Explain one of the two steps of the problem-solving sequence they are mishandling and why it/they matter.


They are skipping Collect (gathering info from all parties) and Brainstorm (identifying multiple solutions). These matter because rushing leads to incomplete information and overlooking better options.

500

Write your OWN cause-and-effect sentence about a workplace decision. Be sure to identify the cause and effect


Accept any valid sentence. Should include a clear cause (why it happened) with a cause signal word, and a clear effect (what happened as a result) with an effect signal word, with accurate labeling.

500

Your friend asks you to cover their shift at work this Saturday — but you already made plans with your family. Using the pros and cons method, name at least 3 pros and 3 cons, then explain which choice you would make and WHY based on your list.


Pros (any 3): help a friend / earn extra money / show you are dependable at work / build a good reputation/ demonstrate good work ethic/ team player/ more likely to be considered for promotion or raise

Cons (any 3): miss family time / could damage family trust / last-minute changes are stressful / not fair if your plans were made first/family could be counting on you / won't make extra money / 

Decision: Accept any well-reasoned choice accepted

500

What is ONE habit or boundary you could set in your own life — at work, at home, or in your community — based on what you learned this semester? Explain what you will do AND why it matters.


Open-ended. Full credit for a specific, realistic habit or boundary with a clear explanation connecting it to class content (time management, ethics, decision-making, etc.).