CTRs
What does CTR stand for?
Currency Transaction Report
Where do you go to file an Incident Report?
theSource
Member Identification Program
When should a Teammember hit the hold up button?
When it is safe to do so and the Teammember in the situation is not at risk.
What is your cash withdrawal limit?
MSRI - $5K
MSRII - $7.5K
MSIV - $15K
When is a CTR required?
When there are transactions involving more than $10,000 in cash by or on behalf of a Member during the same business day.
If a cash withdrawal is over $25,000 what must we have Member sign?
Large Cash Disbursement Agreement
What does OFAC stand for?
Office of Foreign Assets Control
Where are the Branch Robbery kits located?
Behind Teller and at reception desk.
MSRI - $50
MSRII - $50
MSIV - $150
What information is required to be collected when filling out a CTR?
Conductor name, address, DOB, SSN, specific occupation, ID.
If cash withdrawal is over $50,000, what is required?
(What RG is done for this request)
Approval from the VP of Operational Risk Management
RG:CALL
What are two examples of acceptable Employer/Occupation?
Where are the hot keys located?
On the right corner of the home screen on the computer.
What is your non-Member check cashing limit?
MSRI - $1K
MSRII - $3K
MSRIV - $1K
If you accidentally click escape from the CTR screen, what RG is ran?
RG: RD.ECTR.VERIFYPERSON
If cash withdrawal is over $100,000, what is required?
Approval from the VP of Operational Risk Management AND a SVP of Branches
What does BSA stand for?
Bank Secrecy Act
Where is our evacuation meeting point?
Across the parking lot by the electrical boxes/lockers.
What is your non-Member cash advance limit?
MSRI - $500
MSRII - $1K
MSRIV - $1K
What do you do if the Member asks about the CTR reportable threshold or how to avoid a CTR report?
File an Incident Report
When do you let a Member know that you will be filing an Incident Report?
Never
What are three examples of when OFAC must be ran?
Wire Transfers (Automatic)
○ International ACH Transactions (Automatic)
○ Payees on Cashier’s Checks (Automatic)
○ Non-Member negotiating On-Us Checks (manually run RG: OFAC)
○ Non-Member Visa Cash Advances (manually run RG: OFAC)
○ Payout to a Beneficiary on a deceased account (manually run RG: OFAC)
Where is your Emergency Status Line Card or contact?
200 Bonus points for everyone who does have it!
If you don't, please ask for one or save the contact information :)
What is your check acceptance limit?
MSRI - $10K
MSRII - $25K
MSRIV - $50K