Business Etiquette
Gestures and body language
ME or WE culture
Colors, Symbols and superstition
100

When conducting business in Germany, is it best to:  

a) Buy local beer and take it to a meeting as a gift?

b) Not waste anyone’s time; be punctual and direct? 

c) Give out your business cards to everybody?  

b) Not waste anyone’s time; be punctual and direct?

100

Is the OK sign offensive in Japan?  

  a) Yes  

  b) No  

  a) Yes  

100

Which of the following countries is typically considered part of a "we" culture?

a) United States

b) China

c) Germany

b) China

100

What color is best for business cards in China? 

a) Green  

b) Black  

c) Gold  

c) Gold  

200

In which country is it expected that you always raise your glass lower than your senior manager?  

a) Italy  

b) Argentina  

c) South Korea  

c) South Korea  

200

In which country does nodding your head up and down mean ‘no’?  

a) Bulgaria  

b) Russia  

c) Thailand

a) Bulgaria  

200

Which table scenario exeplifies a "we" culture's approach to dining?

a) dishes are shared among all members

b) each person orders their own meal

c) members eat separetaly

a) dishes are shared among all members

200

In which country is the number 4 considered unlucky? 

a) Iran  

b) Brazil  

c) China  

c) China  

300

 A prospective client, in Japan, gives you her business card. You should: 

a) Receive it with both hands and carefully study its details before putting it away.  

 b) Take it with one hand and quickly put it away in your wallet or pocket.  

c) Copy the information and leave the card on the table.  

a) Receive it with both hands and carefully study its details before putting it away.

300

You are speaking at a business meeting and the Japanese delegate closes his/her eyes. What does this mean?  

 a) S/he is tired, maybe suffering from jet lag.  

  b) S/he is disengaged.  

  c) S/he is concentrating and listening hard.  

  c) S/he is concentrating and listening hard.  

300

How might a "me" culture member celebrate a family member's success?

a) by acknoledging group efforts

b) by focusing on team dynamics

c) by highlighting individual achievements

c) by highlighting individual achievements

300

In South Korea, you should never write people’s names in which color? 

a) Red  

 b) Green  

 c) Purple  

a) Red  

400

When meeting someone in a business context in France, what should you avoid doing?  

  a) Using first names, if meeting someone for the first time.  

  b) Making eye contact.  

  c) Asking about family.  

 a) Using first names, if meeting someone for the first time.  

400

Slurping your soup loudly is NOT considered rude in:  

a) France  

b) Japan  

c) The United Kingdom  

b) Japan

400

When a family member from a "me" culture arrives late, how is the behavior typically interpreted?

a) a result of external factors

b) an indication of personal irresponsibility

c) driven by group dynamics

b) an indication of personal irresponsibility

400

In which country is it considered offensive to leave a tip after a meal?  

a) USA  

b) Japan  

c) Brazil  

b) Japan  

500

You have arrived at a business meeting in South Korea and you are meeting the company’s president. You should:

a) Look him in the eye and extend your hand for a handshake?

b) Nod your head slightly?

c) Bow and wait for him to initiate the handshake?

c) Bow and wait for him to initiate the handshake?

500

Which of these should you avoid in China? 

a) Silence during conversations.  

b) Touching and physical contact.  

c) Speaking about family.  

b) Touching and physical contact.  

500

What is the key characteristic of individualistic cultures?

a) focus on individual responsibility

b) strong social ties

c) emphasis on group harmony

a) focus on individual responsibility

500

In which country you should never eat all the food on your plate, as it implies that the host did not provide enough food?  

a) Italy  

b) China  

c) India  

b) China