Show:
Quality Improvement
Front Desk
Customer Service for All
Odds and Ends
The Human Body
100
This is the name of the colon cancer screening test that Crossroads gives to patients.
What is Hemosure?
100
This is what a patient needs to bring to a Texas Health Step appointment in order to receive the proper vaccines.
What is an immunization or shot record?
100
This is the facial expression we use to greet every patient, even when he or she is NOT giving us this expression.
What is a smile?
100
This is the nickname of the van that Crossroads uses to transport patients.
What is Scooby?
100
High blood pressure is at this number or higher (systolic/diastolic).
What is 140/90?
200
This is how often each teen or adult patient needs a PHQ2 (depression) screening.
What is once per year?
200
These are 2 of the 3 items a patient needs to bring to qualify for PHC or sliding scale.
What are proof of income, form of identification, and proof of address?
200
These are 2 of the methods we use (medical and dental clinics) to remind patient about appointments.
What are automated phone calls, text messages, or personal phone calls?
200
This is the reason we have stuffed emoji stools and colons in our clinics right now.
What is to remind us to screen for colon cancer?
200
According to the plate method, this is how much of your typical meal plate should be filled with colorful vegetables.
What is half?
300
This is how often patients need a prophylactic / routine dental visit.
What is every 6 months?
300
These are 4 of our front desk workers at any of our clinics.
Who are Kristin, Karina, Tania, Christian, Maribel, Rosa, Courtney, Cristina?
300
Most prescriptions at Walgreen's 340B program cost about this much per Rx.
What is $15?
300
A claim should be filed within this time frame (number of days) to ensure payment from insurance companies.
What is 90 days?
300
This is the hardest substance in the human body.
What is tooth enamel?
400
This is one of the 3 medical conditions that Crossroads medical is tracking for patient centered medical home.
What is diabetes, hypertension, or tobacco use?
400
Our mental health therapist goes by "Denise" but her first name in eCW is listed as this.
What is Judith?
400
This is what we offer to do for a patient who is obviously drunk or high before we call the police.
What is offer a ride home?
400
This is our website address.
What is crossroadsfamilycare.com?
400
This amino acid in turkey is thought to make people sleepy.
What is tryptophan?
500
Medical clinics are trying to have this percentage of referrals completed and closed within 3 months of the referral being opened.
What is 80%?
500
This is the dental impression taken to capture bone loss on a denture patient.
What is reline impression?
500
These are 5 members of our care coordination team (includes referrals, medical records, fax inbox, home health, insurance enrollment).
Who are Lori Davis, Kay Owens, Karina Hernandez, Araceli Gomez, Glenda Humphries, Rosa Bazaldua, Diane Mitchell?
500
This is Dr. Kumar's actual full name.
What is Sharavana Kumar Gajapathi?
500
The average person has about 100,000 of these. Some have fewer than others.
What is hairs on a head?