Key Functions
What are advocacy, professional responsibility, mentoring, and recovery support?
Each person has a unique cultural perspective. Our cultures affect our thoughts, behaviors and ways of life. This competency refers to:
What is cultural competency?
Which of the following is a key component of empathetic listening?
Giving advice
Sympathizing
Validating feelings
Offering solutions
What is validating feelings?
SAMHSA's 4 major dimensions that support a life in recovery:
What are Health, Home, Purpose, Community?
Fact or myth: science has shown that having hope plays an integral role in an individual's recovery
What is fact?
How should CRSS professionals approach ethical dilemmas?
Based on personal judgment
By consulting the supervisor
By avoiding the situation
By immediately reporting to authorities
What is by consulting the supervisor?
Behaving responsibly toward one another and communicating openly about our responsibilities is:
What is accountability?
What does WRAP® stand for?
Wellness Recovery Action Plan
Wellness Rehabilitation Action Program
Wellness Recovery Activity Plan
Wellness Rehabilitation and Action Plan
What is Wellness Recovery Action Plan?
In Shared Decision Making, who are considered the experts?
Doctors and nurses
Patients and their families
Doctors and patients
Social workers and patients
Who are doctors and patients?
Fact or myth: mentoring is a relationship between a person with the CRSS credential and a person participating in services that provides an opportunity for the CRSS to model recovery and share personal skills and experiences that facilitate recovery
What is fact?
What is the first step in ethical decision-making?
Identify who is involved
Define the problem
Consider the options
Choose a plan of action
What is define the problem?
All topics in an encounter that relate to the person's goals or assistance need to be included in:
Hint: if it's not ______, it didn't happen
What is documentation?
Which stage of change involves not yet considering change?
Precontemplation
Contemplation
Preparation
Action
Which component is essential in promoting empowerment?
Limiting options
Providing ultimatums
Offering multiple choices
Deciding for the individual
What is offering multiple choices?
What is the goal of a WRAP® plan?
To cure mental health conditions
To maintain well-being and manage
crises
To replace medical treatment
To create a weekly activity schedule
What is to maintain well-being and manage crises?
What should CRSS professionals focus on when mentoring?
Achieving quick results
The individual's strengths and needs
Providing direct instructions
Setting strict goals
What are the individual's strengths and needs?
What should a CRSS professional AVOID when demonstrating empathy?
Relating to the person's feelings
Validating emotions
Listening actively
Saying "I know exactly how you feel"
What is saying "I know exactly how you feel"?
What is an essential aspect of promoting advance directives?
Writing the directive for the individual
Offering legal advice
Encouraging self-directed planning
Avoiding the topic
What is encouraging self-directed planning?
How can CRSS professionals build trust with the individuals they support?
By sharing personal stories frequently
By demonstrating consistency and reliability
By setting strict boundaries
By limiting communication
What is demonstrating consistency and reliability?
What should be included in a Wellness Toolbox?
Medication schedules
Simple and enjoyable activities
Financial plans
Therapy session notes
What are simple and enjoyable activities?
How can CRSS professionals demonstrate non-judgmental behavior?
By agreeing with the individual's decisions
By focusing on the present and individual
needs
By avoiding any personal opinions
By giving neutral advice
How can a CRSS professional use their influence effectively?
By promoting constructive purposes and
support
By imposing their opinions
By avoiding involvement
By making decisions for individuals
What is by promoting constructive purposes and support?
What is the importance of self-direction in recovery?
It relies on professional guidance
It focuses on family decisions
It empowers individuals to lead their own
recovery journey
It limits individual autonomy
What is empowering individuals to lead their own recovery journey?
What is a core principle of trauma-informed care in CRSS?
Encouraging dependency on the professional
Focusing on past trauma only
Ensuring physical and emotional safety
Ignoring the individual's past experiences
What is ensuring physical and emotional safety?
How should CRSS professionals handle confidentiality issues?
By sharing all information with family
members
By discussing sensitive information in
public
By keeping records open to all staff
By maintaining strict confidentiality unless
there is a risk of harm
What is by maintaining strict confidentiality unless there is a risk of harm?