STATE Acronym
_______ the facts
What is facts?
How to get a conversation started.
What is Ask?
______ your story
What is share?
Confirming emotions
What is Mirror?
_______ for the other person's path/story
What is ask?
Repeating back what we just heard.
What is Paraphrasing.
______ tentatively
What is Talk?
Asking a question about the other persons' feelings.
What is "prime"?
_____ testing
What is Encourage?
What should be done if we say something wrong.
What is Apologize.