Get Unstuck
These 3 Things Make a Conversation Crucial
What Is Opposing Opinions, High Stakes, and Strong Emotions
Watch for 3 Clever Stories
What are the Victim, Villian, & Helpless Stories?
Share your _____, Tell your ______, _____ for others' paths.
What is facts, story, and ask?
Signs That Safety is At Risk
What is Silence/Verbal Violence?
How to explore/invite another person to share dialogue
What is AMPP?
Fools Choice
What is honesty/candor and respect/kindness?
Example of Sharing Your Good Intent.
Should contain a statement that is clear--to another person-- that you care about what's important for THEM and have THEIR best interest in mind.
Skill to Fix Misunderstandings.
What is Contrasting?
Point out that you are at odds
What is Agree to Agree?
How to respond when someone brings up a crucial conversation to us personally
What is ABC?
First we move to _________.
Second we move to _________.
What is Silence and Verbal Violence/
Focus on What You Really Want (2 questions to ask)
What are, 'what do my actions communicate about my intent," & 'What do I really want?'
Example of Ask for Another's Path
What is...
"How do you see it?"
"What's your view on this?"
"Can you help me understand your perspective?"
"People who are gifted at dialogue... pay attention... and watch for ___ that people are becoming _____."
What are signs and fearful?
"The key to learning is ______." -SL
What is feedback?
Unbundle with CPR
What is Content, Pattern, Relationship?
The Path to Action (in Mastering My Story)
What is See & Hear, Tell a Story, Feel, & Act?
When to share facts vs when to share my story.
What is CPR?
Facts: Content/Pattern
My Story: Pattern/Relationship
"It sounds like we're both digging in. Why don't we spend some time looking for something that will make us both happy?"
What is Agree to Agree?
When making a follow-up plan: Check-in or Check up?
What is Check-In?
"You have not converted a man because you have _____ him." -JM
What is silenced?
Ask this to separate Fact from Story
What did I see or hear that made me think this?
Step 2: Rebuild Safety
What is Mutual Purpose and Mutual Respect?
Three steps to seeking mutual purpose
What is Agree to Agree, Ask Why, Find the 'And?
"A ____ to act is not ____ without a plan to ___ __?
What is plan, complete, follow up?