Agent Portal
Screen used to find telephone number
What is the contact information screen?
Code used to verify type of transaction.
What is sic/merchant category code.
Phone code is used for retired cardholders
What is all 3's
A late fee can be waived how many times
What is once per 12 months
Used to submit fraud to the security department
What is Lost/Stolen report
Authorized user must be what age before they can be added to an account
What is 18
Screen containing pending transactions on Evolve
What is Statement-Cycle to Date screen
Categorized list of topics in Online Help used to navigate Online Help
What is Quick Reference Guide
Screen used in Evolve to find the cash available limit
What is More Info
Status that represents a block on an account
What is Authorization Prohibited Status
Screen used to add checking account information
What is external payment account screen
Person permitted to change address on account
What is the Primary CH.
Another word payment hold
What is a payment float
System used to memo an account
What is Evolve
Code used to identify how transaction was made
What is a POS
Form used to submit customer covid-19 impact
What is a disaster relief form
Maximum daily authorizations permitted on an account
What is 10 total, 3 cash
Chart used to find minimum payment due date
What is the 2020 Billing Cycle Schedules
Phone code is used when cardholder does not have this type of phone number
What is all 222s
Transfer call to disputes when
What is transaction is recognized
Before closing an account, what must be completed before initiating a closure form?
What is retention
Where in Evolve can your Employee ID #
What are the memos
Credit card transactions are NOT permitted at what type of merchant?
What is gambling/casino
What is the color of items that must be address with the cardholder on each call
What is red
A falcon "A Block" status must be removed by what department?
What is the security department