Medicaid
What does SSFB stand for?
What is Start Smart for Your Baby
Where can a Coordinated Care member use their rewards at? (Store)
What is Walmart
What is the name of the landing page you are on after you have verified the member?
What is The Member Composite Page
What does APTC stand for?
What is Advanced Premium Tax Credit
What tab/caret would you click on to see if the member is in the PRC program?
What is the Member Attributes Tab
Is basic Dental Care covered under Coordinated Care? (Cleanings, X-rays, etc).
What is No. Dental care is covered under Washington Apple Health.
What does ADHI stand for?
What is Authorization to Disclose Health Information
What tab would you click on to view recent calls from the member?
What is Recent Interactions
What is the conversion rate for Ambetter members who wish to convert their points to dollars?
What is 10 points equals $1
What should Gaps in Care be referred to when speaking with a member?
What is Healthy Reminders
What system is referred to as the Source of Truth for medicaid recipients?
What is Provider One
Who is the administrator for Vision Benefits?
What is Envolve
What is the task you would open to update a member's email address?
What is Update Member Preferences
What are the metal tiers available to Ambetter members for 2020?
What is Bronze, Silver and Gold
What is the task you would select when a member wants to add additional insurance?
What is Coordination of Benefits
How are Ambulance services covered?
What is through Provider One.
What does BHSO stand for?
What is Behavioral Health Services Only
What is the task you would open to document a search for a specialist for the member?
What is Provider Search
What is the rewards amount for an Ambetter member who receives the flu shot?
What is $25
What is the task you would select when a members is inquiring is a certain medication is covered?
What is Benefits & Eligibility
When do member rewards expire?
What is 90 days after termination or 365 days after date of reward earned
What is the phone number for the Washington Healthplan Finder?
What is 855-923-4633
What is the time frame we tell a member that it takes to receive a new ID card?
What is 7 to 10 business days
What is the name of the program that we use to take member payments over the phone?
What is Softheon
Name the 3 Tasks in OMNI that "require" a wrench note?
What is Billing Inquiry & Payments, Benefits & Eligibility and Provider Search