Leadership
This person became the acting deputy comptroller when Traci Billings went on detail
Who is Ms. Michele Johnson
On the last working day of the week, Mr. Michael Aiken expects the CS-OPS contractors to complete this activity
What is Weekly Status Updates
CBM stands for this
What is the Customer Billing Model
This database went into production in October 2023
What is Time Tracker
This deputy division chief retired in December of 2022, sparking an organization reshuffle
Who is Mr. Rodney Gregory
This person was the OFM Comptroller until his retirement, and was replaced by Traci Billings as the acting Comptroller
Who is Mr. Jeff Knybel
This is the process whereby an establish standard deviation is used to find discrepancies in Time Tracker data on a month to month basis
What is Variance Analysis
Before CSP was rolled under OFM Front Office, it was under this department at OFM
What is Systems and Business Integration (SBI)
This person was the first CMM developer
Who is Mr. Dirk Marek
Michael, Josh, and Karim worked for this company before it was acquired by Guidehouse
What is Grant Thornton
This CFO Chief of Staff is famous for her morning emails of support and motivation
Who is Ms. Cathaleen Winter
This person is responsible for the development of the CARs and Executive Summaries
Who is the man who crossed over Michael Jordan (Mr. Abdul Sesay)
Before Pam and Shannon took over the contractor side of technical support, this man, whose last name is similar to a famous English soccer player's was the contractor technical lead
Who is the Chelsea-fan (lame) Mr. Nicholas Garrard
In order to go into production, the CMM databases require approval from this group.
What is any of FDAP, FAB, or CCB.
This person is the FileOnQ System Owner
Who is Ms. Cassandra Smith
This current OFM employee in FSM was the acting chief of staff
Who is Ms. Tiffany Robertson
This FASS SLA process number was created specifically for the USCIS Mass Refund Initiative
What is 9.1
Based in Maryland, this long-time CSP member and technical wizard extraordinaire built and refined the CBM, and he loves a good book.
Who is the Magnificent Mr. Sung Park
Mr. Manoj Philip holds this position at FileOnQ
What is CTO
This person speaks French, previously worked with USDA, has a JD, and has a 108% trial success rate.
Who is the Marvelous Mrs. Marguerite Adams
Mr David Dalenberg was the head of this OFM department before becoming the OFM Comptroller
What is FSM
The Special Projects lead performs initial analysis and PivotTable creation on this business day of the month
What is the 2nd business day
This former Customer Service Manager is now at HSI
Who is Ms. Kathleen Ishler
This database is responsible for synthesizing every other database
What is the Reporting Database
What is Williston