Bidding
Shipping
MOTO/PAB
Payments
Returns
100

These are the 7 different ways a client can bid. 

What is mail, fax, Internet, Phone bid, Heritage Live, in-person, email, Heritage App, and Mobile HA.com?

100

This form is used for client's who request to ship to a mail forwarding facility. 

What is a Drop Ship form? 

100

An offer directly to the winning bidder of an item won at auction.

What is MOTO?

100

This system is used to process payments.

What is Electronic Payment (EP)?

100
  • Lots can be returned if the client notifies Heritage within 3 days of receiving the items.
  • The settlement has not passed.
  • The payment was made on time (within 7 days of the auction).
  • All returns are subject to a 5% ($10 minimum) restocking fee

What is the Internet Return Policy?

200

 A fee charged by Heritage to host consigned items in a given auction

What is Buyer's Premium? 

200

Non-established international clients must complete this to ship to an alternate international address 

What is Veriff?

200

Tool used to check the status of an offer.

What is MOTO Realtime Status Report? 

200

This is the hold period for checks in the amount of $501-$19,999. 

What is 5 business days?

200

Returns are not accepted on these items, except for errors on our part

What is the Signature Return Policy? 

300

These are bids placed during the pre-bidding portion before the auction goes live

What is an Internet Proxy bid?

300

This option will allow clients to save on shipping costs by combining invoices that are under the same category. 

What is Combined Shipping?

300

Items that did not sell during the auction will be available after the auction.

What is PAB and MAO?

300

Any purchase paid in $10,000 or more in cash must be reported by filling out this form. This includes “structuring”.

What is Form 8300?

300

  Post Auction buy follows which return policy. 

What is the Internet Return policy or Signature Return Policy?

400

Two-phase bidding process held for our Sports auctions.

What is Extended Bidding? 

400

International shipments are not insured if they sign this form. 

What is International Shipping Instructions form? 

400

All buyers have a 7-day return policy. The 7 days starts from the day they received the item

What is the MOTO return policy? 

400

Name all payment options available for clients. 

What is credit card, debit card check, echeck, cash, money order, cashier's check, crypto and bank wire?

400

Buyers for these 4 categories have a 7-day return policy

What is Inventory, Virtual Bourse, Comic Market, and MOTO items? 

500

Two systems that we use to enter bids.

What is Bidder Lookup/Bid Entry and Heritage LiveProxy Bid Entry Console?

500

This is the domestic expedited rate for overnight and same-day shipping

What is $30 and $15? 

500

Name 3 other Inventory items that clients can purchase through our website.

What is Comic Market, Virtual Bourse, and Web Orders?

500

These items are required for outgoing bank wire requests.

What is an Internal Wire Form, second form of verification and Photo ID?

500

You contact them if the winning bidder retracts or returns an auction item over $500

What is the underbidder?