CS Security
OBC
PCS
Soft Changes
Payment History
100

This ABC employee is the CSM for club 08687. 

Who is Lauren Kane?

100

OBC stands for __________________

What is Online Business Center?

100

PCA stands for ____________.

What is Pending Cancel Amount?

100
Soft change code used to change the amount of a single invoice.

What is ZCHG?

100

Select this function key to see details regarding decline codes in F9.

What is F11 or F11/F11?

200

Club contact level(s) that have access to reports.

What is L3/Owner and L0?

200

Clubs can print their own shipping labels in OBC by selecting the ________ and then _________ links.

What is Club Supplies and Print UPS Labels?

200

You must use the ___________ to establish the window for invoices the member owes in a certain time frame.

What is the Notice Days Calendar/Spreadsheet?

200

Soft change code used to process a Due Date change.

What is MDDY?

200

The code R01 in F9 indicates an EFT draft was returned due to ___________.

What is Insufficient Funds?

300

This 3-character code indicates that you cannot call a club but may be able to send an email.

What is a CLI club?

300

The club cannot process a payment in OBC but they can ____________ a payment.

What is post/credit?

300

When calculating the amount owed to cancel you should not include the __________ in the PCA.

What are late/service fees?

300

Soft change code used to permanently cancel a secondary/additional profit center.

What is ZCHG?

300

This code in F9 indicates the payment was collected at the club.

What is CRD?

400

Updates to passwords and club contact lists are sent to ___________. 

What is myabcid@abcfitness.com?

400

The Daily Web Transaction shows account changes from the past __________. 

What is 180 days?

400

This cancel code is used for 3 Day cancellations under the buyer's right to cancel clause.

What is C3N?

400

Soft change code used to change the down payment amount.

What is XCHG?

400

These codes indicate there has been a chargeback and reposted on an account.

What are CGB and CGR?

500

This is the club call in password for 92313 PLANET FITNESS PASADENA CA 

What is Lake Avenue?

500

Non-AF club contacts must verify the _________ and the _________ to have their OBC password reset.

What is User ID and security question answer?

500

This 4-character code is used to reinstate an account that is currently flagged PCS.

What is SRPC?

500

Soft change codes used to begin and end a prorated freeze.

What is FFDR and FDDR?

500

The code EPN in F9 indicates the club participates in this program.

What is EFT Prenote?