Sports
This means a type of PlayNow Sports Bet consisting of a parlay with a minimum of two distinct selections from the same event.
What is Same Game Parlay (SGP)
The correct account type for a player calling in regarding their online gambling account.
What is PlayNow?
This team lead works primarily out of the office 5 days a week.
Who is Stephen?
This is the tool we use to award staff with points they can redeem for prizes such as eGift Cards, Amazon Products, or swag.
What are Kudos Points?
By doing this, it allows web browsers to improve browsing speed, resolves website issues, and removes any outdated files.
What is Clearing History and Cached data?
This market type allows players to choose who will win the event outright.
What is Money Line?
This Person Type is utilized for anything related to land based casinos.
What is BC Gold (Encore)?
This individual is the Manager of Customer Support Operations.
Who is Maria?
This tool allows someone to be recognized in Success Factors on their Employee File.
What are Badges?
This vendor is responsible for everything Live Casino related.
Who is Evolution Gaming?
This means an outcome where two or more competitors are tied for the same position (e.g. three-way tie for second place in a golf tournament)
What is a Dead Heat?
This person type is created when a player registers for Tech the Halls, but CS is to NEVER utilize this account.
What is Lotto?
This person is the Vice President who oversees the Customer Support division.
Who is Natasha?
This tool is primarily used in MS teams to recognize in the moment via the chat function?
What is Praise?
The error ID FT-001 Data Not Received the recommendation is to do what to resolve the issue?
What is getting the player to restart their internet modem?