Senior Leadership
Systems & Tools
CSG Initiatives
Core Values
IT Security
100


Serves as the CEO, President, and Owner of Community Services Group.



Who is Susan Blue?


100

This clinical record-keeping system has been used to document & manage clinical data at CSG since 2018.

What is Welligent?

100


The assessment is designed to identify behavioral traits which are generally stable over time. It is not a "pass/fail" test, but a tool to evaluate behavioral fit for a specific role or culture.


What is the Predictive Index?

100

CSG's four Core Values

What are, Above and Beyond, Dignity and Respect, Forward Thinking & Integrity?

100


This is the minimum length for CSG passwords, a new mandatory standard as of March 17.


What is 15 characters?

200


This person serves as the

Vice President, Strategy and Innovation.


Who is Bruce Cohen?

200


This platform is used for tracking employee data, specialist access, and financial documents like monthly invoices.



What is Workday?


200


Employees can submit ideas for organizational improvement through this platform, which is a key part of CSG's continuous improvement culture.



What is eSuggestions?


200

This core value includes showing grace and kindness to others, as well as value the diversity others bring to CSG.

What is Dignity & Respect?

200


Per CSG policy, all work files must be saved to this location instead of the local hard drive to prevent data loss during security updates.


What is Google Drive?

300


Vice President of Mental Health Treatment 


Who is Aimee Tsikitas?

300

This system is used to provide education, training, and workforce enablement solutions.


What is Relias?


300

This free employee service provides up to five confidential counseling sessions per year

What is the Employee Assistance Program (EAP)?

300

When staff generates unique but feasible and useful solutions to difficult problems, or strive to exceed expectations, they are showing which core value?

What is Above & Beyond?

300


This system is the new official platform for CSG to manage and send urgent and emergency communications like weather closures.


What is AlertMedia?

400

Vice President, IDD Services

Who is Denise Sechrist?

400

Outgoing emails containing verbatim clinician quotes of client language may trigger this automated security system.

What is the Zix Profanity Filter?

400

Workgroup dedicated to education and advocacy as it relates to Pennsylvania’s legislative affairs, relationships with our elected officials, funding and legislation that impacts the individuals we serve and the services we provide.  

What is the Government Relations & Advocacy Workgroup (GRAW)?

400

This core value involves proactively looking for new or better ways to do things to benefit the people in our services.

What is Forward Thinking?

400


Your go-to source for company news, resources & communication. Everything you need, all in one place.


What is CSG Connect 2.0?

500


This Executive Leadership Team member holds the title of Vice President of Human Resources.


Who is Jan Hartle?

500


CSG recently adopted this system which eliminates the need to write SECURE in outgoing emails containing PHI.


What is Paubox?

500

Examples include: Services that incorporate a thorough understanding of the profound neurological biological, psychological, and social effects of trauma and violence on the individual.
Services that allow for a safe environment for employees and the individuals we serve.

What is Trauma Informed Care (TIC)?

500

Follow our policies and procedures, rules and regulations and professional codes of conduct, as well as be accountable for the sound management of resources at personal, team, program and corporate levels.

What is Integrity?

500

Employees using the new Self-Service Password Reset feature must have this type of non-CSG email listed in Workday as a secure backup.


What is a personal email?