EHS
This is logged into Enablon when a potentially hazardous condition is identified.
What is a Good Catch/Great Save
This refers to an error that does not involve risk to donors, product or process.
What is an EMF?
The quality of being honest and having a strong set of moral and ethical principles.
What is Integrity
One of these is located within each area and is used to indicate assigned primary/secondary roles.
What is a white board?
The acronym KPI refers to operational statistics and is short for this.
What is Key Performance Indicators?
Items used to prevent exposure to Bloodborne Pathogens that include lab coats, face shields and gloves.
What is PPE?
This refers to an error that involves risk to donor, product or process.
What is a deviation?
The creating and use of new ideas or methods
What is Innovation?
The person with this role is responsible for monitoring donor flow and assigning roles within an area.
Who is the QB?
This KPI is a calculation of labor hours per donation
What is HPD?
One of these is located within each production area, janitors closet and in the AMQ office and contains safety information about chemicals used in the center.
What is a Safety Data Sheets binder?
Members of quality perform routine observations and reviews as part of this monthly review of the quality systems in the center.
What is the MSQR?
The act of working together with other people or organizations to create or achieve success.
What is Collaboration?
This is what is meant when a cross trained employee assists in another area by performing 3 tasks at a time until the area is caught up.
What is Flexing?
This KPI is the percentage of plasma volume collected compared to the expected volume.
What is Theoretical Yield?
These are located in production areas and in the biohazard rooms and are used for cleaning large biohazardous spills.
What are spill kits?
This group comprising of members of quality and representatives from each production area meets together monthly to discuss quality issues within the center.
What is the Quality Team?
Striving for the highest level of performance while maintaining the highest level of compliance.
What is Superior Performance?
On donor floor, this is the target ratio of staff to donors to maintain optimal efficiency.
What is 1:5?
For applicant donors, this is the target pre-phlebotomy processing time (in minutes).
What is 55min?
Employees receive training annually on this document that explains the proper use of PPE and how exposure incidents are handled.
What is the Exposure Control Plan?
The quality department is expected to maintain this on-time closure rate for all deviations.
What is 85%
Ensuring patients that rely on plasma derived therapies receive the most effective and highest quality products.
What is Patient Focus?
Cross trained employees flex to donor floor based on this center defined trigger.
What is 8 donors in the donor floor queue?
For return donors, this is the target pre-phlebotomy processing time (in minutes).
What is 35 min?