Backup and Recover
Lets you easily search the entire backup history of data or attachments and retrieve records and files that were deleted or archived.
What is the Find tool?
Allows you to populate data sets from a Production/Sandbox org, to a secondary (Dev, Dev Pro, Partial, and Full) Sandbox org.
What is Sandbox Seeding?
The console provides you with the ability to view multiple archive instances and their statuses from one platform, copy and apply policies across Salesforce orgs.
What is the Archive tool?
Offers the only User Interface for Salesforce Shield that simplifies the implementation and maintenance process, saving customers time and money, and ensuring it’s implemented correctly.
What is the Secure solution?
Based on the detection of statistical outliers in your data and/or defined thresholds based on More Than/Less Than scenarios.
What are Smart Alerts?
A powerful way to identify changes to records, including additions, modifications, and deletions.
What is the Compare tool?
Allows you to create a template which you can then use to ensure secure data disguises sensitive information.
What is Anonymize?// How do you anonymize data?
Salesforce storage limits
How does your current utilization compare to your Salesforce Storage limits?
Minimizing chances of security threats and rapidly review your overall security posture within Salesforce.
What tools do you use to manage its security?/ What’s your biggest concern when it comes to Salesforce data security?
For every full backup, the Field-Level-Security (FLS) feature automatically analyses the Salesforce org to identify fields hidden from the authenticated user.
What is the Permissions Set Report?
A visual, interactive, and end-to-end experience making it easy to identify and correct only the unwanted changes to your SaaS data.
What is the Precision Repair Tool?
Fine-tune your data set using incremental seeds
How frequently do you deploy enhancements?/ How frequently do bugs find their way into production?
Internal policies and regulatory compliance
Can you tell me about any regulatory requirements that you are required to adhere to that mandate Archiving?/ What are some industry regulations do you have to comply with
Healthcare, Finance, Publicly traded companies
What industries have additional regulations and compliance to abide by?
The authenticated user for the backup is no longer an ‘Active User’ in Salesforce, of the token has been revoked causing a failed backup.
How to Re-authenticate Service?
Ability to select objects and descendant records between two points in time (before and after the data loss/corruption event).
What is the Restore process?
Seed from live environments to get the latest data.
How do you go about seeding currently?/ What is your current development cycle?
"A lot of old emails and attachments that we would prefer to offload but, can't purge due to compliance guidelines"
Which Objects do you believe are creating data overload?
Provides visibility as to where sensitive data is, who has access to that data, how it has been used, and what the security posture of the data stored or application is.
What is date security posture management?
A table that contains the following information:Object type, Number of Records, Size of backup, # of API calls, any records removed/changed added.
What is the Backup Summary?
Helping our customers comply with "Right of Access", “Right to Rectify” and "Right to Forget"
What is GDPR (CCPA) Subject Request?
Simple and powerful filters allowing you to pick just the records or record types you want and maintain object relationships.
How do you overcome the challenge of maintaining data relationships of seed data?
Your org experiencing slow reports, old data appearing in searches and end up paying for extra storage.
What type of performance issues are you experiencing?/ What type of impact has this issue had on the business?
Ensuring availability, integrity and confidentiality of an organization’s environment.
What are your primary concerns for ensuring confidentiality of your Salesforce data?
Testing in a way that keeps your data secure at all times, and does not interrupt your business operations or workflow.
What is Disaster Recovery Planning?