Operations
SOP
DATEX
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Supply Chain
100

These are the standard weekday receiving hours of operation, during which inbound shipments are accepted.

5 AM to 5 PM

100

What is the updated email for sending destruction disposition reports?

DestructionRequests@eversana.com

100

The first three letters of the order number sequence generated during processing in the WMS, distinguishing it from RedPrairie.

ORD

100

These two KPIs are presented exclusively to full-service clients.

Cash Applied within Two Business days and 31+ (%)

100

This document number links back to a destruction order sent to a third-party company for processing.

RON Number

200

How many containers or trucks can be scheduled per inbound appointment? 

One

200

The Distribution Associate performs all first counts by verifying the following information for each warehouse location and entering in the quantity in the EVERSANA business system. 

What is NDC, Lot Number, and Quantity. 

200

Ideal for heavier loads and multiple warehouse tasks, this logistics robot supports operations with point-to-point transport and picking capabilities.

Vector Bot

200

A 13 digit code unique to location, used in electronic communications and on manufacturer labels of serialized product

GLN

200

What documents does our team generate and provide to the client on International shipments?

Commercial Invoice and Packing List

300

Substances with moderate potential for dependence, including certain codeine products and anabolic steroids, fall into this drug schedule.

Schedule III 

300

A standardized document that contains critical information about the hazards, safe handling, storage, and emergency procedures associated with a specific chemical or product.

What is Safety Data Sheet (SDS)

300

What is the new inventory status in Datex that replaced “D–Damaged” in RedPrairie?

Nonsaleable

300

What team is responsible for issuing credits for returned customer product?

Receivable's Management

300

This weight break determines when shipments move parcel versus LTL or dedicated truck, with anything above it requiring heavier transport.How many containers can be scheduled per appointment?

250 lbs

400

What are the names of the two companies that manage our third-party destruction processes?

SDS and Triumverate

400

Product that was systemically shipped but is confirmed to have never physically left EVERSANA's control.

In House Return or Full Return

400

What does an License Plate aka "LP" refer to in Datex?

Load Number

400

This legally mandated DEA document is required to purchase, transfer, or distribute Schedule I and II controlled substances

Form 222


400

When a client transmits an expected delivery date via EDI, EVERSANA proactively coordinates carriers and internal operations to ensure the order is delivered on the expected date when enrolled in this program.

Managed Delivery Program

500

A case receives this flag if it can be shipped as-is or if it’s too large to fit into standard overpack packaging.

Shippable Case

500

Within what time frame must the Director of Quality Assurance & Regulatory Compliance and the Client Success team notify all affected clients following an unacceptable temperature excursion and investigation?

24 Hours

500

What are at least four of the six inventory statuses from RedPrairie that now appear as “Hold” in Datex?

Configuration, Hold, Under Investigation, Transfer, Bad Aggregation, and Investigation

500

In EDI transactions, the 852 document is commonly used to communicate this kind of stock status at a given moment in time.

Inventory Snapshot

500

What are the minimal 3 things we need to know from the client in order to process an international shipment?  

HTS, Country of Origin and Customs Value