Promotions
The current upgrade promotion and requirements.
What is up to $830 off with trade dependent on plan?
What is $19?
VHI 5G home plus cost with a prem plan.
What is $45 a month with autopay?
Before Processing a buyout you should.
The 3 unlimited plans and what they include
What is ultimate unlimited- Unl access to the 5G UW network, 60 GB mobile hotspot, Unl international talk/text/data (10GB highspeed), pick one country to call from US (200+ mins), 2 half price connected devices, 1080p streaming.
what is plus unlimited-Unl access to 5G UW network, 30gb of mobile hotspot, unlimited talk/text/data Canada & Mexico, 1 connected line at 50%, 720p for streaming
what is welcome unlimited- Unlimited talk/text/data (deprioritized) Canada & Mexico, 480p streaming
The promotion on the S23 new line without trade is
What is 699.99 of?
VMP 3 line cost
What is $57?
Standalone VHI 5G plus costs
What is $80 with autopay?
these 2 phones have how much of a buyout
Pixel 7
moto g power
what is 150 for Pixel 7, and 125 for moto g power
When processing an exchange on a new activation you must
What is Build the sale.
-open the invoice-refund/exchange.
--do not import new app id
---Scan the IMEI and get an override code for new act exchange.
The current BMSM on the ipad.
What is $279.99 off?
The process for screen repair on a motorola
What is file a claim and send the phone in for repairs?
What do you click in datascape when the buyout doesn't cover the full amount of the payoff.
When a customer comes in we should ALWAYS
What is build them a FlexSheet!
The trade in promotion on watch and tablet.
What is $180 off?
Amount of claims allowed in a year.
What is unlimited?
With your team, come up with your best VHI pitch.
DAILY DOUBLE
These devices currently have $200 Buyout promotions.
What is Moto Edge+ (128 & 256 GB)
Moto Edge 256 GB
The ISPU process in OMNI
What is select assist in the ISPU QUEUE
Type in customers PIN and verify ID
Click verified and picked up
Get into the account to make sure the DP is there.
These new line promos do not require a trade in. (3 answers)
What is Up to $899.99 off dependent on plan and phone?
Mid tier New line?
Entry Level New line?
VMP includes (5 answers)
What is Lost, Stolen, Damaged.
Unlimited screen repair on iphone/samsung
Digital Secure
Call Filter
Unlimited device refresh
The download speeds on LTE, 5G, and 5G home plus plans.
What is LTE 25-50 Mbps
5G 85-100 Mbps
5G Home plus 300-1000 Mbps?
The step by step buyout process.
What is Run Check>CS app dashboard>datascape>process promo buyout>go to omni and refresh>process as normal>go to RQ and process as normal>add the buyout SKU
The ISPU process in RQ
What is..
Open the order by clicking the green box in RQ
Get the device and scan the IMEI and ICCID into the tracking sku.
Click 'send ready for pickup alert'
Click save on the invoice and mark as complete