# of Men # of Hours
1 man 3 hours
2nd man- 3 hours
2 men 3 hours
Who can we schedule the Flex Shaft on?
Steve
Clog in home, unable to use any toilets/showers.
EMERGENCY
Chris Smelter
What is the office phone number?
410-665-4238
2 men 6 hours Quanity 2
2 men 12 hours
2 men all day
Name the top boiler techs (2)
Steve, Dale
Kitchen sink is unable to be used.
URGENT
Client would like to talk to a tech supervisor. (Tech on the job was Ben)
Sean
What are the names of the two HVAC companies that we refer our clients to?
FutureTech and Northern Lights
1 man 3 hours
1 man 5 hours
2nd man- 5 hours
2 men 4 hours
2 men 1.5 days
2 men 12 hours
Name the top drain guys (4)
Steve, Pat, Lee, Brent
Client just bought a dishwasher, they are delivering it today, and she needs a new valve behind it. Home Depot will not replace the valve for them.
First Available
Person called in to talk about the resume that they emailed in
Scott
What are the dates for our 7-Star CSR training?
September 28-29
1 man 1 hour
1 man 1 hour
1 man 4 hours
2 men 6 hours
1 man 3 hours
2nd man- 3 hours
2 men 15 hours
2 men 2 days
Who is Dan C's Field Coordinator?
Tim
Leak through from the 2nd floor shower. Only leaks when the shower is used. 3 bathrooms in the home. Ceiling is very wet. Leaking through into the kitchen.
Urgent Service
PatientFirst called in to discuss Lee's foot
Nat, or Chris
Name two vaccinated techs.
Steve, Miguel, Dale, JD, Justin, Pat, Rick
1 man 5 hours Quantity 2
1 man 4 hours
2nd man- 4 hours
2 men 3 hours
2 men 17 hours
2 men 2 days
2 men 2 days and 1 time slot.
Rick
Elderly lady called. Toilet is clogged. Main floor toilet. 2 bathrooms in home, 2nd bathroom is in the basement. Client is unable to get down into her basement because she is in a wheelchair.
Emergency
CES/ HR
How many master plumbers/electricians do we have on staff?