Refunds
Submitting a refund, is ALWAYS a...
What is a request?
Cancellations typically should be submtted for...
The Autowash catchphrase...
What is "because you love your car!"?
The Thule box on top of the SUV...
What is an attachment?
The monthly membership for $19.99
What is The Basic Plan?
Washes purchased through the app are given...
What is a credit?
The system used to actionably cancel a member...
What is the AW Portal?
Wash code provided for...
What is inconvenience?
The wash without contour...
What is essential?
It's below 20 degrees and garage doors are closed...
What is cold weather shut down?
Have membership but had to pay...
What is a reason?
A cancellation request with a refund...
What is immediate?
The response for bays being down...
What is "a fix is on the way"?
IMPACT: Dryer gantry made contact w/ spare tire & vehicle moved forward...
What is violent?
The free detailing service included in The Autowash Membership...
What is a member special?
Before a refund request but offered first...
What is a replacement wash code?
A hub of cancellation request information...
What is a case?
Applying coupon for cancellation...
What is retention?
The task set for MOD after creating an incident case...
What is pull footage?
Adding more users or devices to membership...
What is Family Plan?
Refund amount can be due to some or none of this...
What is wash usage?
Member wants to cancel in order to join family plan...
What is other?
"I am happy to provide a replacement wash code for the wash you didn't receive as well as an additional code for the inconvenience"...
What is fix it +1?
"We treat all incidents like"...
What is "an accident on the side of the road"?
Autowash Central Park (fka Stapleton)...
What is first Autowash location?