Health Care
Payments
Online Services
Appeals & Access
100

A document that is required for assistive device requests.

What is a prescription?

100

A date that sets the schedule for biweekly payments.

What is the cycle date?

100

A page that includes downloadable versions of generic forms for PWIs.

What is the "Forms: Injured or ill people" page?

100

There is no timeline to submit this appeals-related document.

What is the Appeals Readiness Form?

200

A monthly payment to help with the cost of daily living.

What is a Personal care allowance (PCA)?

200

This information is listed on the bottom of the Claim Participants Page.

Where can you confirm somebody's direct deposit information on file?

200

An online screen where you can submit documents for a specific claim, check its status, send messages, and more. 

What is the "My claim overview" screen?

200

A $5.00 mandatory application fee must be included with this type of request.

What is a Freedom of Information (FOI) request?

300

NCS is an abbreviation for this role at WSIB.

How do we abbreviate NEL Clinical Specialist?

300

A document including the basic LOE calculation on a claimant's file. 

What is the Payment Specialist's Initial Payment Memo?

300
A way to confirm that documents were submitted online successfully on the user's end.

What is the "View submitted documents" page?

300

This event will be scheduled by an AC and details will be mailed out to the workplace parties.

What is a oral hearing?

400

This is the first person a PWI would need to see prior to reporting NIHL.

What is an audiologist?
400

Always follow the documentation process or connect the PWI with their CM when they report this.

What is a material change?

400

In this case, you should mail the PIN Letter first before sending it by email.

How do you issue PIN Letters by email on Pre-90 claims?

400

This indicates the year an appeal was registered.

What is the meaning of the first two appeal-number digits?

500

The original receipt and prescription must be attached when submitting this health-related document.

What is the General Expense Form?

500

In Legacy: 1) Type in IFIN, 2) Click F5 (last page), 3) Review "total plan to date" line 

What are the instructions for communicating the base principal amount in a PWI's LRI fund?

500
In this situation, rather than uploading the Form 8 through Online Services, HCPs typically fax it in.

What is the process for Form 8 submission when claims are pending registration?

500

If an appeal is won and the appealing party is entitled to benefits as a result, this person is brought onto the file.

What is an Appeals Implementation Case Manager?