CIP
EXCEPTIONS
REG E OPT IN
PERSONAL ACCOUNT
BUSINESS ACCOUNT
100

THE INFORMATION THAT WE REQUIRE TO ADD A CUSTOMER INTO BANKWAY 

NAME, ADDRESS, SSN, DOB

100

WHEN DOES THE DEPOSIT EXCEPTION REPORT COME OUT 

FRIDAY 

100

WHAT DO WE CHANGE THE REG E OPT IN OPTION TO WHEN OPENING AN ACCOUNT 

OPT IN/OPT IN DECLINED

100

HOW MUCH DOES IT COST TO OPEN A PERSONAL ESSENTIAL CHECKING

$50.00

100

THE INFORMATION THAT WE REQUIRE TO LOAD A BUSINESS

BUSINESS NAME, TAX ID, ADDRESS, APPLICATION, SUPPORTING DOCUMENTATION

200

VERIFYING THAT AN ADDRESS IS VALID USING WHAT SYSTEM

GEO CODING 

200

WHEN DOES THE CIP EXCEPTION REPORT COME OUT

MONDAY

200

CAN THE CUSTOMER CHANGE THEIR CHOICE OF OPT IN AT ANY TIME?

YES 

200

THE ACCOUNT WE OPEN AS A CHANCE TO REESTABLISH A CHECKING ACCOUNT 

OPPORTUNITY 

200

HOW MUCH IT COSTS TO OPEN A BUSINESS ANALYSIS ACCOUNT 

$300.00

300

THE INFORMATION THAT WE REQUIRE FOR MINORS

NAME, DOB, SSN

300

HOW MANY DAYS WILL REQUIRE OFFICER APPROVAL 

90

300

HOW MUCH IS THE FEE IF THE BANK PAYS A CUSTOMER'S CHARGE USING THEIR OD PROTECTION 

$36.00

300

CAN A MINOR OPEN A CHECKING ACCOUNT BY THEMSELVES

NO, MUST HAVE SOMEIONE 18 OR OLDER ON THE ACCOUNT 

300

HOW MUCH DOES A PERSON NEED TO OWN OF A BUSINESS TO QUALIFY FOR BENEFICIAL OWNERSHIP? 

25% OR MORE 

400

TYPES OF VALID IDENTIFICATION

DL, STATE ID, PASSPORT, VISA, FIREARMS PERMIT, WORKERS AUTHORIZATION CARD

400

TO WHAT DEPARTMENT DO WE SEND DEPOSIT EXCEPTION REMOVALS 

DEPOSIT SERVICES 

400

CAN WE CHANGE A CUSTOMERS OD LIMIT TO BE HIGHER 

NO

400

CAN YOU REMOVE SOMEONE FROM AN ACCOUNT BECAUSE OF A DIVORCE?

NO, THE PERSON MUST BE DECEASED IN ORDER TO REMOVE THEM 
400

WHAT DEPARTMENT DO WE EMAIL THE SUPPORTING DOCUMENTATION TO FOR INSTRUCTIONS? 

BUSINESS DOCS 

500

HOW TO TELL IF A CUSTOMER QUALIFIES FOR AN ACCOUNT 

VERIFY CUSTOMER, READ REPORT, NO CLOSURES FOUND OR NO MORE THAN ONE CHARGEOFF LESS THAN $500 WITH A REASON FOR CLOSING AS NSF/OVERDRAFT

500

TO WHAT DEPARTMENT DO WE SEND CIP EXCEPTION REMOVAL REQUESTS

BSA 

500

CAN WE GIVE A CUSTOMER THE AMOUNT OF THEIR OD LIMIT?

NO, WE CAN VERIFY FUNDS 

500

THE TRAN CODE WE USE TO CLOSE AN ACCOUNT 

TC 52

500

WHAT 3 FORMS NEED TO BE SIGNED FOR A CORPORATION IN NEW ACCOUNT DESK?

SIGNATURE CARD, BUSINESS RESOLUTION, BENEFICIAL OWNERSHIP FORM