CCM
Who Makes up the CCM Team?
Case Managers ( Masters & Bachelors)
Psychiatrists, APRNS, RN's, Medical Assistants
TCS workers
Peer Support
who many ACT teams do we have?
2
MCST
CTT
What two other treatment teams come to Intake Team disposition meetings to present patient cases so they can be assigned to providers at CSS?
Rapid Response and Community Connections
Each treatment team has an IPS Specialist who attends your team meetings who comes to your team meetings?
Merlyne & Kent- CCM
Theresa -MAR
Ryan & Efrain MCST
Jake & Theresa & Lindsay- NEC
Rose & Jake- CTT
How many Health Mentors do we have?
9.... we just welcomed our newest staff member Colleen Chen
Deb Acres, Jessie Charron, Chris Hotham, Jeff Johnson, Jonah Lavigne, Mary Kate McMakin, Danielle Merrill, Nat Riddle
How many Support staff are there to cover all of CSS?
4 support staff
1 assistant practice administrator
1 practice administrator
How many Residential Houses do we have?
3
Merrimack ST
Manchester St
Brown Ave
How many groups does NEC run?
Currently, we have 6 therapy groups running!
2
How many hours a day are the ACT teams available to their patients?
24 Hours there is always someone "on-call" for the teams to provide 24 hour crisis coverage.
What major change recently happened on the intake team dropping the wait time for patients to get an appointment from 5-6 months to virtually 0 wait.
Open Access
We got the top scores in the State of NH Fidelity Reviews for how many years?
past 2 years
What State was InSHAPE created and how many years ago?
NH 21 years ago
What fun craft/ team building activity did they take part in last holiday season?
They made gingerbread houses as a team building activity.
How many hours a day are the houses staffed?
24/7 365 days a year
What do all NEC clinicians practice regularly?
Mindfulness &/or DBT skills
CCM is which level of care at CSS?
Level 3
Who has been the longest serving ACT team staff members?
Jean Fortier & Jen Decato
How many of the team have worked on other teams in the CSS department?
Gavin O’Brien
Katie Landry
Kim Meurillon
Robbie Reisman
Danielle Panciocco
How many principles of IPS are there?
7
Rapid Job Search
Zero Exclusion
Benefits Planning
Time Unlimited
Integrated Service
Worker Preference
Job Development
InSHAPE helps participants focus on what aspects of their recovery journey?
Physical health
nutrition
social engagement in the community
smoking cessation
mental health symptom management
How many years of service at MHCGM does this team have all together?
55 years of service.
Who are some MHCGM Staff who started their careers at Residential?
Patricia, Jen Devoe, Bill Rider, Gavin O'Brian, Dawn Thomas, Krysta Halloran, and many more
How many patients does NEC have?
851 patients
ACT is an EBP and undergoes a fidelity review how often?
Yearly coming up in 2 weeks.
How long does it take for an intake appointment?
2.5hours
Who is involved in the IPS Fidelity Reviews?
IPS Team, Senior Leadership, Clinicians/Case Managers, Benefits Department, QI team, EMR team, Voc Rehab, Businesses in the community for Job Developments, Patients receiving services
InSHAPE Participants need what to be eligible to take part in InSHAPE?
Medical Clearance before assignment
Participant needs to want to work on personal health and wellness lifestyle changes
Medicaid for FSS services to be provided
How many of the team also have kids?
4
Which house do the staff also cook all the meals to be served family style for the residents?
Brown Ave
How large is the NEC team?
32 including
Clinicians, Peer support, Targeted Care Specialist, Medical Assistant, Nurse Practitioners, Psychiatrists, Support staff, 2 Coordinators
ACT Teams are made up of a mixture of staff, do you know all of the roles?
2 coordinators
Psychiatrist, APRNs, RNs, Medical Assistant
Case Managers (Masters and Bachelor level)
TCS workers
Peer Support
How many times a week does the team have "Dispo"?
Twice
IPS-Supported Employment is an evidence based practice offered in how many State and Countries around the world?
26 States
7 Countries around the world
(Italy, Spain, Netherlands, New Zealand, England, France, Canada)
Why do we have "InSHAPE Celebrations"?
To share the positive achievements of participants, build social engagement skills and building support form peers in the program.
What's this teams un-official nickname?
"The backbone of CSS"
They keep everything running daily and always a go to for all staff.
What are some of the services that Residential staff assist residents with daily?
Medication Monitoring
ADL's (Activities of Daily Living)
Support with appointments to PCP and other medical appointments
Grocery shopping
Apartment/ room maintenance
Social engagement activities
All life highs and lows (birthdays, losses, everything in-between)
What do we do as a team in autumn?
Annual Apple/Pumpkin Bake-Off!