CSS PROCESSES
What is the minimum number of panels for a panel addition?
4
For what state is FOE?
Wisconsin
"Can you remove the panels?"
In contrast to most solar rental companies, Everlight provides an ownership program. Each monthly payment contributes to the accumulation of equity in your home. This isn't just a transaction; it's an investment in your property's sustainability and financial stability!
Opting for solar ownership means you're actively enhancing the long-term value of your home, unlike leasing or making ongoing payments to the utility company without solar generation, which essentially amounts to a one-way transaction. Upon installation, the solar panels become your property, as well as all energy created from it. We highly recommend continuing to benefit from solar!
What is the date of our tactical?
JUNE 11 YAAAAAAAA
Give us the basic rundown/summary of the UBB intro talk track
Provides information on how solar is used in the home
Who do we loop in for snowguard bids?
Stelly (me, hi)
"I recieved a job offer from you guys, but it looks a little strange. Can you confirm if this was your company or not?"
(HINT: this is a scammy scam)
Thank you for taking the time to contact us. We highly appreciate any information you can provide us with to effectively combat these scammers. As a first step, we strongly recommend contacting your bank immediately if you have shared any personal or banking information, and informing them about the incident.
Secondly, please provide us with any of the following: screenshots of emails, email threads, documents, phone numbers, app names, screenshots, fake company contact names, and any other relevant information that can aid us in tracing the culprits behind these scams.
Thirdly, we have gone to the authorities. Please, also, go to https://www.ic3.gov and report this incident. Make sure that you file a complaint as the victim!
Lastly, we are still currently looking for (position). If you are interested in a position with us, please go to https://everlightsolar.com/jobs/ and apply there!Again, thank you for reaching out!
Describe the Christmas Classic experience in 3 words
What are the differences between the Conduit D/R questionnaire and the panel D/R questionnaire?
Asking for paint colors
If a customer has an expired insurance but they are 2 days into contract signed, what do we do?
Loop in the EC and SE to have the EC spearhead
"I'd like to have my panels relocated"
- Okay, cool! How do you want your layout changed?Perfect, so I’m not really involved in technical stuff like permitting or building codes so I can’t promise that what you’re looking for is totally possible or not BUT I’ll get with our electricians and let you know what’s possible…sound good?If we can move your panels, it's gonna take some extra time, materials, and even new permits. So, it might take a bit longer and cost you a little extra. Just wanted to give you a heads-up on that!
Where can you find a link to the swag store?
BONUS 10 pts: What is the discount code?
Bamboo!
ESTAFF30
Who do we loop in if a customer wants to opt-out of their Emporia reconnection?
Queen Kaitlyn!
Who do we loop in to check Powerwall availability?
CSR ATLs
"Hello! I just moved into this home that has solar with you guys. What do I need to do to get everything set up?"
Hello, and welcome to the Everlight family! We're so happy you reached out. I'll go ahead and make a note of this on the account - I'll send you over the link for our Everlight app along with your PIN to log in. This will track your energy usage, as well as your solar production so you can see your panels in action! All I need from you is some good contact information, so your name, phone number, and email address!
Where can you find information about your employee benefits?
CoAdvantage
What is the difference in buy-back rates based on time of day during production and buy-back time when selling energy to the grid?
Energy Buy Back On/Off Peak
What state(s) can we supply generators for?
Wisconsin only
"I've got a crack on one of my panels. Can someone come take a look?"
REQUEST PICS REQUEST PICS
How does PTO accrue?
Yearly and adding 1 extra per year worked! You begin with 5 days when you first start. After your first year, you recieve 6 days, your second year, 7 days, and so on