CT Ready
This document establishes how Community Transit prepares for, responds to, recovers from, and mitigates emergencies?
What is the Emergency Operations Plan (EOP)?
Your phone is at 5%, there's a major power outage, and you don't know when service will return. This one thing should already be planned for and available.
What is An alternate way to charge your phone — power bank, battery backup, etc.
This location provides customer service to CT Ridership (Orca Cards, Directions, etc.)
What is the Ride Store?
The commonly recommended minimum period people should prepare to be self-sufficient during an emergency is this many hours.
What is 72 hours?
When the power goes out during your shift, this should be your first resource—not guesswork or rumors.
What are established procedures and SOPs?
This location becomes the central coordination point when CT activates its emergency management structure for a disaster.
What is the Emergency Operations Center (EOC)?
Before an emergency, your family should agree on this so everyone knows how to reconnect if normal communications aren't available.
What is a family emergency communication plan?
DART, Vanpool, and this on-demand service are examples of transportation options beyond traditional fixed-route bus service.
What is Zip?
Name two things you should have in your emergency kit besides food and water.
What is flashlight, batteries, first-aid supplies, medications, radio, etc.
If CT's normal communication system suddenly becomes unavailable, this should be identified and used according to established procedures.
What is an alternate communication method?
These sections of the EOP provide specific guidance for responding to individual hazards and emergencies.
What are EOP Annexes?
Before an emergency happens, every CT employee should be able to answer this one question about their job.
What is, “What is my role?”
This CT service provides Dial-A-Ride Transportation for eligible customers.
What is DART?
Flashlights, batteries, first-aid supplies, food, and water are all examples of items found in this.
What is an emergency kit?
An earthquake can simultaneously affect roads, facilities, communications, employees, customers, and transit service. This preparedness principle helps CT manage those interconnected impacts.
What is coordination?
Not every emergency requires an EOC activation; this determines whether CT needs to move beyond normal staffing, procedures, and resources.
What is the need for additional coordination and support?
When evacuating a CT facility, employees should follow these established routes and procedures rather than simply choosing the quickest way out.
What are evacuation procedures within the AHREP?
During a major disaster, CT may potentially be called upon to support this type of operation to help Snohomish County and Cities within the County move lots of people.
What is an evacuation?
Having an emergency kit isn't enough; periodically checking expiration dates, batteries, food, water, and other supplies is known as this.
What is maintaining or checking your emergency supplies?
When severe weather is forecast, taking actions before the event occurs is an example of this phase of emergency management.
What is preparedness?
This preparedness principle means CT should be able to continue critical operations even when normal facilities, systems, or resources aren't available.
What is Business Continuity of Operations?
You have 30 seconds to leave your home during an emergency and can grab only five things. The items you choose should support these three basic needs: staying hydrated, staying informed, and staying safe.
What are water, communication/information, and emergency supplies?
During a major incident, this is the reason it is important for CT employees across different departments to understand their role in emergency operations.
What is emergencies that require coordinated action across the organization because normal departmental responsibilities may change or expand?
Spending $300 on an emergency kit today or gradually building an emergency kit over time is know as this.
What is preparedness?
When the EOC requests information from you and your department during an incident, providing accurate and verified information helps leadership make these.
What are informed decisions?