Geography
Call Types/Priority Levels
Ten Codes
Definitions
Call Taking
100
AZ77

What is Oracle HWY?

100

Immediate threat to life where the threat is present and on going

What is a level 1?

100

10-39

What is the 10 code for major incident tone?

100

Consistently exceeding customer expectations and going out of your way to help people solve their problems.

What is customer service?

100

i. VECC Agencies
ii. Rural Metro Agencies
iii. PSCD Fire Agencies
iv. PSCD Police Agencies
v. Surrounding Police Agencies

What are the local agencies PSCD serves?

200

4900 S

What is Irvington?

200

Caller reporting someone inside Circle K and refusing to leave. The person is not armed and is just standing in the back of the store.

What is Unwanted person?

200

10-21

What is the 10 code for telephone?

200

also known as Attempts to Locate (ATLs),

What is a broadcast?

200

Who, What, When, Where, Weapons

What are the 5 Ws?

300

Broadway and Stone 

What is Zero Point?

300

Females of childbearing age, complaining of lower abdominal/pelvic pain & feeling lightheaded.

What is ectopic pregnancy?

300

10-53

What is a fatal auto accident?

300

the body of law that relates to crime

What is criminal law?

300

1) Jurisdiction

2) What is happening 

3) Transfer calls to the appropriate agency by warm or cold transfers.

What are the 3 steps to the PSAP role?

400

Craycroft Rd

What is 5500 E?

400

Incidents in process or just occurring 

What is a level 3?

400

10-23

What is the 10 code for onscene?

400

The legal responsibility, obligation or duty of an individual or organization to do, or refrain from doing, something. A breach of liability can lead to litigation.

What is liability?

400

Latitude and Longitude of a call.

What is ANI/ALI?

500

T1

What is Santa Cruz Sub Station?

500

Caller is reporting that they can hear a male and female fighting. The caller stated he knows they are married with one child and cannot hear the child crying or making any sound.

What is DV Brewing?

500

10-7

What 10 code is out of service?

500

A system of principles; the rules of conduct recognized in respect to a particular class of human actions or a particular group, culture, ect.

What is ethics?

500

i. Time is critical
ii. Use All-Callers Interview to identify cardiac arrest
iii. Identify immediate police emergencies involving a weapon
iv. Identifying full alarms
v. Sending responders immediately in a life-threatening emergency

What are the five concept of ECBD?