Orientation
Program Benefits
Customer Service
Systems
Miscellaneous
100

The DSS Deputy Director.

Who is Marcella Spady?

100

TANF is the acronym for this Program.

What is Temporary Assistance to Needy Families?

100

In the local offices, clients are to be taken "in the back" to speak with an authorized DSS person before this time has elapsed.

What is fifteen (15) minutes?

100

Clients can apply for DSS Benefits through this web based application.  

What is ASSIST?

100

This is Tony’s all-time favorite TV show.

Hint:  Tooey, Lumpy, and Judy were character names on the show.  

What is Leave It To Beaver?

200

A Delaware where there is hope that anyone can overcome poverty and prosper.  

What is the DSS Vision statement?

200

There are two types of TANF.  Time limited and this. 

What is Non-Time Limited?

200

We are mandated by both Federal and State laws to provide this at each application, recertification, and change of address for Cash Assistance, Food Benefits, and Medical Assistance.  

What is Voter Registration?

200

MCI is the acronym for this.

What is Master Client Index?

200

On the TV show Laverne and Shirley, this was Laverne’s favorite drink.  

What is Pepsi and milk?

300

Customer Focus, Continuous Improvement, and Respect are some of these.  

What are DSS Guiding Principles?

300

Expedited FB households must have access to their benefits by this day.

What is the seventh day?

300

Linguistica International provides this service for DSS and DMMA.  

What are translation services?

300

If you were born in DE, it is very likely you were given a MCI number by this Division.  

What is the Division of Public Health?

300

The ASSIST acronym stands for this.  

What is Application for Social Services and Internet Screening Tool?

400

We should contact this Unit when we do not understand what determines a person's eligibility regarding a certain program, and no one in our office is sure of the answer.

What is the DSS Policy Unit?

400

The request date, as opposed to the application filing date, is a consideration for this Program.

What is Medicaid?

400

This unit serves as a bridge between DSS and organizations in the community.

What is the Community Partner Support Unit?

400

RFA is the acronym for this system process.

What is Request For Assistance?

400

This song was the biggest song on the radio in 2020, including 26 weeks at No. 1 on Billboard's all-format Radio Songs chart.   

What is The Weeknd's "Blinding Lights"?

500

They are the DSS Performance Chiefs: Jessica Clarkson and ________________.

Who is Ashley Gianacoplis?

500

The goal of this program is to divert a family from coming onto or remaining on TANF.

What is Grant Diversion?

500

An assessment tool used to identify possible social, family and emotional barriers to self-sufficiency as they affect an individual’s ability to obtain and retain employment.

What is the Family Development Profile?

500

This date is only good for thirty days from the date of initiation.  

What is the RFA?

500

New York and __________ were the two cities the movie "Home Alone" took place in.

What is Chicago?